AppleCare+ for Apple Headphones

Peace of mind. Included with AppleCare+ for Headphones.

Every set of AirPods, Beats earphones, or Beats headphones comes with one year of hardware repair coverage through its limited warranty and up to 90 days of complimentary technical support. AppleCare+ extends your coverage to two years from your AppleCare+ purchase date and includes unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax. In addition, you’ll get 24/7 priority access to Apple experts via chat or phone.

Service & support from Apple experts

Apple-certified service & support

24/7 priority access to technical support1

Coverage for unlimited incidents of accidental damage protection2

Battery service3

Protect your Apple Headphones

Protect your headphones with a 2 year fixed term coverage plan.• AirPods, AirPods Pro & Beats for $29 each • AirPods Max for $59

How to buy

Add AppleCare+ when you purchase Apple headphones in the store.

Repairs, replacement & service

You can buy AppleCare+ coverage on a fixed term plan when you purchase Apple Headphones in the store.

Hardware coverage

AppleCare+ provides repair or replacement coverage, both parts and labor, from Apple-authorized technicians. Service coverage includes the following:• Your AirPods, Beats earphones, or Beats headphones• Battery• Included USB charging cable• Unlimited incidents of accidental damage protection, each subject to a service fee of $29, plus applicable tax

Software support

Whether you’re sitting in the comfort of your home or office or on the go, you can call and get direct access to Apple experts for questions on a wide range of topics, including:• Using Siri • Bluetooth connectivity

How to get support

Get one-stop service & support from Apple experts.

Carry-in repair

Take your Apple Airpods to an Apple Store or Apple Authorized Service Provider.3

Express Replacement Service

Apple will send a replacement device so you don’t have to wait for your repair.3

Mail-in repair

Mail in your Apple Airpods using a prepaid shipping box provided by Apple.3

1. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. 2. Availability of each option depends on country in which service is requested and location of Apple Authorized Service Provider. Service coverage may be subject to certain restrictions.3. Service coverage is available only for AirPods, Beats earphones, or Beats headphones and their original included accessories for protection against (i) defects in materials or workmanship, (ii) batteries that retain less than 80% of their original capacity, and (iii) up to two incidents of accidental damage from handling every 12 months, each incident being subject to a service fee of $29, plus applicable tax. Any unused accidental damage incidents will expire and you will get two more accidental damage incidents to use within the next 12 months of continued coverage. Replacement equipment that Apple provides as part of the repair or replacement service may contain new or previously used genuine Apple parts that have been tested and pass Apple functional requirements. Click to see full terms & conditions.