Q&A(4)
Q: Please provide instruction on how to reset this combination lock.
A: Open lock and withdraw the shackle. Pull spring loaded metal end cap off. Remove all 4 or 5 combination wheels. IMPORTANT: Make sure the red marks remain aligned with Master logo. Install wheels so your desired combination aligns with the Master logo. Snap metal end cap back into place. (Note: If end cap will not mount properly, check wheels to make sure they are right side up.) Close shackle and scramble wheels to lock.
submitted byMasterLockCompany - 7 years agoBrand expertA: Set the lock to the current combination (0000 when new), open the lock, pop off the metal cap on the right hand end, slide the numbers off and put them on to line up to the new combination you want, then pop the metal cap back on.
submitted bySteve in Austin - 7 years ago
Q: Can it be used outside?
A: This lock is best used indoors.
submitted byMasterLockCompany - 2 years agoBrand expert
Q: Who can I call? This combination set-up tghing aint working and i seem to be following all the steps.
A: We apologize for the issues you are having with your lock. Master Lock does stand behind its product. Please contact our Customer Service Department at 800-464-2088 so that we may provide assistance.
submitted byMasterLockCompany - 3 years agoBrand expert
Q: how do i open a locked master lock cable combination lock?
A: Hello. The combination is unique to what the user sets it, without an override combination available. Sorry.
submitted byMasterLockCompany - 7 years agoBrand expert