Q&A(60)
Q: Has this heater ever blew a curcuit breaker after being used for a bit which caused to blow and your place loses power? Thanks
A: This is not what we expect from our heaters. Please contact our support team by emailing us at SocialSupport@helenoftroy.com and we will be happy to assist you and help make this right.
submitted byManufacturer Tech Support - 2 years agoBrand expertA: There are 3 reasons that a normal circuit breaker trips. **1st is a short circuit. **2nd too many things. **3rd is overheating.running too many things but not enough to trip.
submitted byimbm24 - 1 year ago
Q: I notice when going from low to high setting I don’t see a diff in the amount of air blown out or the noise level. I would think going from low to high there would be more air and it would become louder. Is this normal?
A: There should be more air in changing settings. Please contact the manufacturer for troubleshooting.
submitted byProduct Expert - 6 years agoBrand expertA: We will be happy to clear up the confusion Jenn. The fan only has one speed. On low, only half of the element is generating heat for gentle heat distribution, while on high the entire element is generating heat for faster heating. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 5 years agoBrand expert
Q: I notice when it is on the low setting and the high setting I don’t see a difference of much air flow come out and it makes the same sound . I would think going from low to high it might be a bit louder or blow more air . Is this normal?
A: We will be happy to clear up the confusion Jenn. The fan only has one speed. On low, only half of the element is generating heat for gentle heat distribution, while on high the entire element is generating heat for faster heating. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 5 years agoBrand expertA: There should be more air in changing settings. Please contact the manufacturer for troubleshooting.
submitted byProduct Expert - 6 years agoBrand expert
Q: Does the unit get hot to touch? (Will be in child’s bedroom)
A: A.) Thank you for this inquiry. This Honeywell heater is equipped cool touch housing, however, the housing where the heater pushes out air will become heated when the unit is in use. We hope this information is helpful. For further assistance with your heater questions or concerns, please contact SocialSupport@kaz.com. Thank you.
submitted byManufacturer Tech Support - 7 years agoBrand expertA: Those this heater used, battery
submitted byNash - 6 years ago
Q: What is the noise rating on this heater? Is it noisy, and is the fan going all the time when on? I'm looking for an energy-efficient, quiet heater that is either 360 heating or oscillates, thanks.
A: A.) Thank for you for your inquiry. This heater is not rated for a specific decibel rating, however is not a loud heater. The unit is as loud as the small to medium sized fan which moves the air through the heater. Accordingly, when the fan speed is low, the heater is especially quiet. If you have any other questions regarding this Honeywell heater, please do not hesitate to contact our consumer relations team. Our team can be reached by emailing SocialSupport@kaz.com. Thank you.
submitted byManufacturer Tech Support - 7 years agoBrand expertA: I found the heater to be quite loud! We had another Honeywell heater that we used for years, and it was MUCH quieter. I could not put this heater into the baby's room, and it was too loud for me to sleep in my own room. I tried it on the lowest setting across the room, and I still could not sleep with it on. I also tried it in the TV room, and we had to turn the volume up quite a bit on the TV to hear it over the heater noise. We will be returning this model.
submitted byJessica K - 7 years ago
Q: How do you get the heater to go 360 degrees?
A: Thank you for your inquiry. The Heater automatically dispenses heat in a 360 degree range. If you have any questions, please let us know. We can be reached by emailing SocialSupport@kaz.com. Thank you.
submitted byManufacturer Tech Support - 7 years agoBrand expertA: It doesn't move, the vents are all the way around it.
submitted bySamanthaY - 7 years ago
Q: can i keep it on the entire night?
A: Thank you for your inquiry. Yes, the Honeywell HHF360B Heater is designed with safety features, but we can't recommend leaving the unit operating while unattended. For optimal safety, always follow owner's manual guidelines, including placing it on a flat, stable surface. If you have further questions or need assistance, please feel free to contact our team at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 2 months agoBrand expert
Q: How long does it take to start working???? It’s brand new just plugged it up… nothing but the power light is on
A: Thank you for your inquiry. The Honeywell HHF360B Heater should start warming up soon after being turned on. If the issue persists, please reach out to our team at SocialSupport@helenoftroy.com for further assistance. We're here to help!
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: can I put heater on nightstand or any other furniture?
A: Thank you for your inquiry. We recommend placing the Honeywell HHF360B Heater on a flat, level surface. A nightstand or other furniture can work, as long as it meets these conditions. If you have further questions or need assistance, feel free to reach out to us at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: How long is the power cord?
A: Thank you for your inquiry. The power cord for the Honeywell HHF360B Heater is six feet long. If you have any further questions, please feel free to reach out to us at SocialSupport@helenoftroy.com for assistance. We're here to help!
submitted byManufacturer Tech Support - 3 months agoBrand expert