Q&A(21)
Q: Will the mic still work with Xbox one
A: Hi, Max! Regarding your question about the Turtle Beach Recon 50P Stereo Gaming Headset for PlayStation 4: This headset is designed for use with a Playstation 4 and may not work properly, or at all, with an Xbox One. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883, every day, between 7am-11pm CST.
submitted byLouieC - 7 years agoTarget expert supportA: Yes, it is compatible with the XBox 1 controllers with a 3.5mm headphone jack
submitted byAustin - 7 years agoA: NO i just tried it on my xbox one s it shows its connected but there's no sound coming from it well at least thats my personal experience ive heard other ppl say it works fine but just get the one thats designed for xbox
submitted bynwzygg - 6 years agoA: I believe it might but I’m not sure. I know Xbox controllers have a 3.5mm and the mic has a 3.5mm but I’m not sure if anything else will make a difference. Don’t buy it unless you get a real answer.
submitted byZack - 7 years agoA: Can you use this headset with an iPad or not
submitted byMaria - 11 months ago
Q: Will the Nintendo work with this headset?
A: Hi Does it work, thanks for reaching out about Turtle Beach Recon 50P Stereo Gaming Headset for PlayStation 4/5 - Black. Yes, It uses a 3.5mm audio jack that can plug directly into the Nintendo Switch. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.
submitted byMatt - 11 days agoTarget expert supportA: The Recon 50P will work with any device that supports 3.5mm headsets, including the Nintendo Switch. Best Regards!
submitted byTurtle Beach Support - 8 days agoBrand expert
Q: Is this headset compatible with Nintendo Switch
A: Yes, this headset will work with the Nintendo Switch.
submitted byTurtle Beach Support - 5 years agoBrand expertA: Hi, Jesse! Regarding your question about the Turtle Beach Recon 50P Stereo Gaming Headset for PlayStation 4 - Black: Good news, this is compatible with Nintendo Switch consoles! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRobert - 5 years agoTarget expert support
Q: Does the headset have surround sound?
A: This headset offers stereo sound on a PS4.
submitted byTurtle Beach Support - 5 years agoBrand expertA: Hi, Snap80000! Regarding your question about the Turtle Beach Recon 50P Stereo Gaming Headset for PlayStation 4: The Turtle Beach Recon series of headsets do not support surround sound. That being said, I'd recommend having a look at the Turtle Beach Stealth or Elite line of headsets, which do offer surround sound comparability - a must for gaming! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883 every day, between 7am-11pm CST.
submitted byRobert - 6 years agoTarget expert support
Q: Dose it have wireless capability if not does your co have one ps4 user
A: This is a wired headset that is designed to connect directly to the PS4 controller.
submitted byTurtle Beach Support - 5 years agoBrand expertA: Hi, Michelle! Regarding your question about the Turtle Beach Recon 50P Stereo Gaming Headset for PlayStation 4: This headset does not have any wireless capability. Kindly give us a call at the following number and we'd be happy to go over our wireless headset options with you. If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883.
submitted byRobert - 6 years agoTarget expert support
Q: Do I need a different plug or jack to use this with a laptop/PC?
A: Hi, Anderkat29! Regarding your question about the Turtle Beach Recon 50P Stereo Gaming Headset for PlayStation 4: No! The Turtle Beach Recon 50P use a standard 3.5mm headphone jack! If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883, every day, between 7am-11pm CST.
submitted byLouieC - 7 years agoTarget expert supportA: You do not need a different plug. I bought these for my son. He uses them on his PS4 and I borrow them when I need to create audio files on my PC.
submitted byThusnik - 7 years ago
Q: What is the Serial Number for this item
A: Each individual product is marked with a unique serial number. The serial number for your model headset can be located within the inner headband of the headset, right above where the ear cup rotates.
submitted byTurtle Beach Support - 2 years agoBrand expert
Q: is it compatible with pc?
A: Yes, the Recon 50P can be used on a PC. If your PC is equipped with a single headset jack (one jack for Audio and Microphone purposes), the headset would connect directly to that jack for use. If your PC is equipped with two separate jacks for Audio and Microphone purposes, you would be in need of an additional cable known as a PC splitter cable.
submitted byTurtle Beach Support - 3 years agoBrand expert
Q: I hate this so bad bad
A: Thank you for leaving your feedback; however, is there anything in particular that we are able to assist you with? Our Support Team is always happy to help as needed, and we can be reached right from the support section of the Turtle Beach website.
submitted byTurtle Beach Support - 3 years agoBrand expert
Q: is it compatible with pc?
A: Yes, the Recon 50P can be used on a laptop or PC that is equipped with a single combo jack (one jack for Audio and Microphone purposes). If your laptop or PC has two separate jacks, you'd be in need of an additional cable known as a PC splitter cable.
submitted byTurtle Beach Support - 3 years agoBrand expert