Q&A(13)
Q: Can you use this in the bath tub?
A: Thank you for reaching out to us! This item is not designed nor is it recommended to be used in the bath. Regards,
submitted byKids2 - 8 years agoBrand expertA: I wouldn't its hollow on the inside & there is no way to suction it down. it could tip over.
submitted byVictorialynb - 8 years ago
Q: Is the seat back bottom width less than the front of seat width of 13.75"?
A: No, the front width and back width are the same. The corners are rounded in the front and back though.
submitted byWhitney - 8 years agoA: No, it measures the same
submitted byJSherman - 8 years ago
Q: can this be used on the floor?
A: Thank you for the question! Always secure the product to the chair using the bottom and back attachment straps.
submitted byKids2 - 2 years agoBrand expert
Q: How high is the seat of the chair, how high does it boost the child up overall?
A: Thank you for your question. Dimensions (in): 15.5" x 12.0" x 8.25" Booster seat for dining table fits securely to most dining chairs; straps are 26 in. around the bottom and 33 in. around the back; seat is 15.5x12x8.25 in.
submitted byKids2 - 3 years agoBrand expert
Q: What is the bottom of the base made of? Will it scratch my wood chair seat?
A: Thank you for the question! The proprietary nature of our product does not enable us to provide you with more specific details on our product make-up and design. The item does include rubber feet on the base and is designed for use on both cloth and wooden chairs.
submitted byKids2 - 4 years agoBrand expert
Q: Do you think this chair would hold a young toddler that is bigger than 33 lbs?
A: Thank you for the question! This product is intended only for children who can sit unaided (minimum six months of age) and up to 36 months or a maximum weight of 33lbs./15kg., whichever comes first.
submitted byKids2 - 4 years agoBrand expert
Q: How resistant is the foam against punctures, e.g. from silverware that toddlers like to poke into things?
A: Thank you for the question! Please rest assured all Kids2 products are tested by independent and accredited third-party laboratories and meet or exceed all applicable US and international safety standards. The material is firm and removable. Please contact Kids2 for replacements if you have a problem with your seat. 1-800-230-8190
submitted byKids2 - 4 years agoBrand expert
Q: Our chair back is narrow and the back strap is too long on the shortest setting. Is there a fix for this.
A: Thank you for the question! This product is made in China. We are fortunate to have long standing relationships with several factories in China, plus, we’ve been manufacturing products in a co-owned facility since 2001. We opened an additional, fully owned factory in early 2020, and we have teams on the ground in Hong Kong, Zhongshan and are opening an office in Shanghai in late 2020. Our team, factories, factory partners and 3rd party testing firms, are all committed to providing safe, quality products for your little one to enjoy and that you can trust.
submitted byKids2 - 4 years agoBrand expert
Q: How long is the strap that wraps around the back of the chair?
A: Thank you for contacting us. On our Ingenuity SmartClean Toddler Booster, the straps at the bottom are 39in fully extended. However, it does not clip to the bottom of the base. It attaches 4.5inches up on each side. That takes 9 inches off the length, to make it a 30 inch strap. Best Regards
submitted byKids2 - 6 years agoBrand expert
Q: Is this product BPA free?
A: Thank you for contacting Kids2. It is important for you to know that Kids II products are also certified by accredited independent laboratories such as Intertek Testing Services (ITS) and Bureau Veritas (BV) as well. The materials in our products are not made with natural rubber latex and they meet global phthalate, lead and BPA requirements. We do not use any materials that are likely to contain BPA. Best regards.
submitted byKids2 - 6 years agoBrand expert