Q&A(11)
Q: Does the Mahogony colored bench get very hot when it's out in the sun for a long time? I have a Trex deck that gets very hot in the sun and wonder if the bench will get too hot to sit on.
A: Hi Ruth, Great question! We've designed POLYWOOD furniture to remain outdoors in all climates, but on hot days in direct sunlight, darker lumber colors readily absorb heat. On hot sunny days, we recommend testing furniture temperature with the back of your hand to make sure it's safe to sit on. We also suggest moving furniture to a shady area or covering it with a suitable outdoor furniture cover. Thanks for asking! Lana
submitted byPOLYWOOD Brand Expert - 9 months agoBrand expert
Q: What is the hardware rated for? regular grade, marine grade? stainless steel?
A: Hi Jerseygirlkayaker, For optimal performance and longevity, we use high-performance marine-grade quality hardware for the assembly and construction of all POLYWOOD furniture. -Thank you, Michelle
submitted byPOLYWOOD Brand Expert - 1 year agoBrand expert
Q: Are ALL Polywood rockers tested to the same standards? I love the St. Croix because it’s tested to 400lbs. I would consider other chairs if this were the case, But I’m always reading 250 pounds is the max weight limit for most of the chairs I’ see
A: Hi there, Each product is run through a variety of tests to comply with ASTM standards. POLYWOOD chairs are weight tested up to 400 lbs. Thanks so much for asking! Candace
submitted byPOLYWOOD Brand Expert - 4 years agoBrand expert
Q: Is the chair delivered assembled, or, does it require assembly?
A: Hello Gabrielle, Thank you so much for asking this question! Polywood furniture comes in a few pieces that are easy to assemble, some assembly is required. This is such a great question! Thanks again! Jillian
submitted byPOLYWOOD Brand Expert - 5 years agoBrand expert
Q: What is the difference between the St. croix and the Presidential?
A: Hi Brian, The St Croix Rocking Chair has a seat height at approximately 16". The height overall on the chair is 33" which makes it a enjoyable casual rocker. Great question, Gina
submitted byPOLYWOOD Brand Expert - 6 years agoBrand expert
Q: What is the weight capacity? (up to what weight of a person can this rocking chair hold safely?)
A: Hello Michelle! We don't test our products to a weight limit. We test to ASTM Standards. This St. Croix Rocking Chair passed a 400 lb static load test. It also passed an impact test that drops 150 lbs ten times from a height of 8". These are both a limit to pass as commercial grade. This is the best standard that we test to at this time. Thank you for the great question! Ashley
submitted byPOLYWOOD Brand Expert - 8 years agoBrand expert
Q: What is the seat height of the St.Croix rocker?
A: Hello Amy! The seat height of the St. Croix Rocking Chair is approximately 16". Thank you for the great question! Ashley
submitted byPoly-Wood, Inc. Support - 8 years agoBrand expert
Q: How tall is the chair back?
A: Hello! Thank you so much for your question. The height of the back of the chair from the floor to the top is 42 5/16." Thanks, Heather
submitted byPOLYWOOD Brand Expert - 8 years agoBrand expert
Q: How can it take this long to answer a question. I asked if there was a matching side table for the Polywood St. Croix Rocking Chair 16 days ago! Yes or No?????
A: Hi there. I apologize that you've been waiting so long for a response! The POLYWOOD Round Patio Side Table pairs perfectly with the St Croix Rocking Chair. Here is a link to the product- http://www.target.com/p/round-patio-side-table/-/A-15297177 Thanks!
submitted byPOLYWOOD Brand Expert - 8 years agoBrand expert
Q: Are the screws stainless steel?
A: Hello! Thank you for your question. Yes, the hardware on all POLYWOOD products is marine-grade stainless steel.
submitted byPOLYWOOD Brand Expert - 8 years agoBrand expert