All Natural Cotton Percale Quilted Cooling Mattress Pad White

Thank you for your feedback! Our mattress pad is designed to provide an extra layer of comfort and protection, enhancing your mattress with its soft, breathable quilted cotton. With moisture-absorbing and cooling properties, it helps create a comfortable sleep environment throughout the night. The secure, nonslip fit—thanks to the cotton skirt with a touch of Spandex—ensures it stays in place on mattresses up to 16" deep. Over time, you may also notice it fluffing up slightly, adding to its cozy feel. We understand there can be some confusion between a mattress pad and a mattress topper. While a topper is designed for extra cushioning, this mattress pad focuses on enhancing comfort while protecting your mattress. It offers breathability, softness, and a lightweight feel, making it a great choice for those who want added protection without excess bulk. Plus, with its OEKO-TEX certification, you can rest assured it meets high standards for quality and wellness. We’re glad you’re using it as an extra layer of protection! Its durable, high-quality design ensures lasting comfort, helping to keep your mattress fresh and well-maintained for years to come. Thank you for sharing your experience—we hope you continue to enjoy its benefits!

Thank you for your feedback! We’re happy to hear that the fit is secure and that it provides excellent protection for your mattress. Unlike a standard mattress, our quilted cotton mattress pad is designed to enhance your sleep experience with cooling and moisture-absorbing properties. While the cooling effect may feel subtle, the 100% cotton percale shell and breathable filling help regulate temperature and wick away moisture for a fresher, more comfortable night’s sleep. The 6" wide cloud quilting adds an extra layer of plushness, offering a noticeable upgrade from just sleeping on a bare mattress. Additionally, the Spandex Snug-on slip fit skirt ensures a secure, non-slip fit, unlike some mattress pads that shift or bunch up overnight. Designed to fit mattresses up to 78"W x 80"L + 15"D, it stays in place while providing an extra layer of softness and protection. It's also machine washable for easy care and arrives compressed for efficient shipping, expanding to its full shape within 72 hours. We appreciate your thoughts and hope you continue to enjoy the enhanced comfort and breathability this mattress pad provides!

Hi Ann, thank you for sharing your feedback. We’re sorry to hear about your experience with the mattress pad. Our quilted cotton mattress pad features 100% cotton percale for breathability and comfort, along with cooling and moisture-absorbing properties for a restful sleep experience. We understand your concern about the jersey-style skirting. The skirt is designed with a snug, stretch fit using a cotton-spandex blend to prevent slipping. We recommend gently stretching the skirt from the center of each side rather than the corners to avoid putting too much stress on the hem. We’ll share your feedback with our team to help improve future designs. If you have additional concerns, please don’t hesitate to reach out.

Hi Customer, thank you for sharing your feedback. We’re sorry to hear that the mattress pad didn’t meet your expectations in terms of fit and quality. Our quilted cotton mattress pad is designed to provide cooling comfort and a snug, non-slip fit, featuring a skirt made from cotton with a touch of spandex for added stretch. The California King size measures 72” W x 84” L with a depth of up to 16”. However, we understand that it may not perfectly align with all mattress dimensions, and we apologize for any inconvenience this may have caused. Your input is valuable to us, as it helps us improve our products. If you have further concerns or need assistance, please don’t hesitate to reach out.

Hi valued customer. thank you for sharing your experience, and we’re truly sorry for the frustration caused by the thickness discrepancy. We understand how disappointing it is when a product doesn’t meet your expectations, especially when it comes to comfort. Our All Natural Cotton Percale Quilted Mattress Pad White features a cooling and moisture absorbency qualities, the skirt is also cotton with just a drop of Spandex to ensure a snug nonslip fit on your mattress. It reflect the thickness and features of the mattress pad, and we apologize if this caused any confusion. Your feedback is invaluable and will be shared with our team to ensure that future descriptions are clearer and more consistent. We appreciate your input and will work to improve both the product and the accuracy of our listings to avoid issues like this in the future.

Hi valued customer, thank you for sharing your feedback. We apologize for the inconvenience you faced with the mattress pad tearing while trying to fit it. The queen size is designed to fit mattresses 60"W x 80"L with up to a 16" depth, and the snug spandex skirt helps keep it secure. Please ensure that your mattress matches these dimensions and handle it gently to avoid future tears. Your feedback is valuable to us!

Hi valued customer, thank you for your feedback, and we sincerely apologize that our mattress pad did not meet your expectations. Our mattress pad features cooling and moisture-absorbent qualities. The skirt is made of cotton with a touch of Spandex to ensure a snug, non-slip fit on your mattress. We want to address the damage to the mattress pad. Quality issues are of utmost importance to us, and we will conduct a thorough investigation to prevent such problems in the future. We recommend reaching out to our customer service team at 866-456-8852 or emailing jlacs@jlahome.com. We are dedicated to resolving this matter for you.