Q&A(19)
Q: Can this be used on the eye area?
A: Hey Asia, Great question! Yes, this foamy cleanser is ideal for sensitive skin; it’s fragrance free, dermatologist-tested, and is clinically shown to be non-irritating, hypoallergenic and noncomedogenic. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.
submitted byTarget Beauty Consulting - 2 years agoBrand expertA: Hi there - Our Gentle Foaming Cleanser effortlessly removes dirt, oil, and makeup. It softens your skin as it cleanses without stripping skin of its natural moisture. To use, massage the foam into damp skin to cleanse dirt, oil, and makeup, then rinse thoroughly. While the cleanser is safe for use near your eyes, please exercise caution when applying it to the delicate eye area. For a little extra moisture, follow with your favorite Cetaphil facial moisturizer. We hope this helps!
submitted byGalderma Team Member - 1 year agoBrand expert
Q: Is it fragrance free?
A: Yes, it's awesome, completely unscented, I love it.
submitted byEdwardChicago - 6 years agoA: Hi Nancy! Yes, this product is fragrance-free. You can view the full list of ingredients by clicking on the Drug Facts tab. Hope this helps!
submitted byTarget Beauty Consulting - 6 years agoBrand expert
Q: Does this lather? What is different if any than the other?
A: Hi Lola! Yes, this cleanser provides a rich, airy lather. Hope this helps!
submitted byTarget Beauty Consulting - 6 years agoBrand expertA: Yes, foaming lather, it's very nice.
submitted byEdwardChicago - 6 years ago
Q: Can this be used in infants?
A: Hi there - for infants, we recommend using our Baby Wash & Shampoo. It's a gentle, tear free moisturizing wash that blends into a rich lather and rinses clean, leaving your baby’s skin and hair with a soft, fresh fragrance. Hope this helps!
submitted byGalderma Team Member - 29 days agoBrand expert
Q: Has the formula for this product changed recently? I have been using this product for years without issues, however I broke out in blisters all over my face when using a new bottle of this product (labeled "New Look").
A: Hi there, although our Gentle Foaming Facial Cleanser hasn't been reformulated we’re so sorry to hear about your experience and would like to learn more about the situation. Please contact us at 1-866-735-4137 Monday through Friday, 8am-5pm Central Time and let our Special Services team know that you’re calling about your message. Thank you!
submitted byGalderma Team Member - 3 months agoBrand expert
Q: Hi is this Shellfish, fish and Mammal free? I have mature sensitive dry skin & allergies
A: Hi there - not all Cetaphil products are considered vegan. We recommend checking the ingredients of each product to ensure it is a fit for your needs. If you have any other questions, our team would be happy to help: ContactUs@GaldermaSupport.com or 1-866-735-4137 (M-F, 8a-5p CT).
submitted byGalderma Team Member - 4 months agoBrand expert
Q: Is it suitable for children
A: Hey Luna, No specific studies have been conducted in children, but this product is suitable for all ages. Get real-time answers to all your future beauty questions using the “Chat with a Virtual Beauty Consultant” button on every product page.
submitted byTarget Beauty Consulting - 6 months agoBrand expert
Q: What does it smell like ? Because this product that I brought smell like the toy that I used to blow an big bubble
A: Hey Angela, Great question! The Cetaphil Gentle Foaming Facial Cleanser is unscented. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 8 months agoBrand expert
Q: Hi can I use this on a wash cloth?
A: Hey Alexa, Great question! Yes, you can use the Cetaphil Oil Free Gentle Foaming Facial Cleanser on a wash cloth. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 9 months agoBrand expert
Q: can it be used around eye area? can it be used to remove eye make up? thanks
A: Hey Ellie, The Cetaphil Oil Free Gentle Foaming Cleanser produces a rich, airy lather that effortlessly removes dirt, oil and makeup, and rinses away cleanly to leave skin feeling fresh and healthy. However, we do recommend to go in with a cleansing balm first, to gently break down the eye/face makeup. Then follow up with this cleanser for a second cleanse! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.
submitted byTarget Beauty Consulting - 2 years agoBrand expert