Q&A(40)
Q: Does this unit need to be plugged in?
A: Thank you for your inquiry. Yes, this unit does need to be plugged in. It requires 1500 watts, 12.5 amps on high, so we advise plugging this directly into a wall outlet. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 5 years agoBrand expertA: SOME people, like myself, Guy do not have an accessible outlet where I want to place a heater. I wd. either need to plug into an extension cord or, preferably, find a battery or rechargeable heater.
submitted byjeff3wksapart - 1 year agoA: No, it works through magic.
submitted byGuy - 5 years ago
Q: Is the heater noisy or quiet?
A: It’s not noisy but it does have a low noise/fan sound. But it doesn’t rattle or anything like that. Very pleased with this product.
submitted byKikalanda - 6 years agoA: That is a good question. This unit has an unobtrusive, small fan to help circulate the heat generated. If you have any other questions please do not hesitate to contact our consumer relations team by emailing us at SocialSupport@HelenofTroy.com. Thank you.
submitted byManufacturer Tech Support - 5 years agoBrand expertA: The unit is very quiet.
submitted byKevin - 4 years ago
Q: can I program it to run only from7:30-8:30 every day?
A: Thank you for your inquiry. Unfortunately, this heater cannot be programmed to run during specific time frames. If you have any further questions or concerns, please email us at SocialSupport@helenoftroy.com, and we'd be happy to help.
submitted byManufacturer Tech Support - 2 years agoBrand expertA: This heater has a timer, which you can use to have it automatically turn off after 1, 2, 4, 8 hours.
submitted byNikkie - 1 year ago
Q: Does it come with remote.
A: Thank you for your inquiry. The Honeywell Ceramic Compact Tower Heater does not include a remote control. If you have further questions or need assistance, please feel free to contact us at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 2 months agoBrand expert
Q: Can this be left on for days at a time?
A: Thank you for your inquiry. For safety, we can't recommend leaving the Honeywell Digital Ceramic Tower Heater on for days at a time. If you have further questions or need assistance, please reach out to us at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Can the heater be used in a bathroom?
A: Thank you for your inquiry. For safety reasons, we can't recommend using the Honeywell Digital Ceramic Tower Heater in a bathroom. If you have any further questions or need additional assistance, feel free to contact us at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Is it noisy or quiet?
A: Thank you for your inquiry. The Honeywell Ceramic Tower Heater is designed to operate quietly while efficiently warming your space. If you have any concerns or need further assistance, please reach out to our dedicated support team at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Can you set the heater on a carpet or does it need to be on a solid surface?
A: Thank you for your inquiry. We recommend placing the Honeywell Ceramic Tower Heater on a solid, flat surface to ensure optimal performance and safety. Avoid placing it on any soft surface that may obstruct airflow. If you need further assistance, please feel free to contact our dedicated support team at SocialSupport@helenoftroy.com.
submitted byManufacturer Tech Support - 3 months agoBrand expert
Q: Does this heater have tip-over protection? https://www.target.com/p/honeywell-digital-ceramic-compact-tower-heater-black/-/A-53618740#lnk=sametab
A: Thank you for your inquiry. Yes, this Honeywell Ceramic Tower Heater includes tip-over protection, automatically shutting off if the unit is tipped over. If you have any other questions or need assistance, feel free to reach out to us at SocialSupport@helenoftroy.com. We're here to help!
submitted byManufacturer Tech Support - 4 months agoBrand expert
Q: How do you set the thermostat? I don't see anything to push to do that
A: Thank you for your question! To set the thermostat on the Honeywell Digital Ceramic Compact Tower Heater, you can select one of the four preset comfort settings: 65°, 70°, 75°, or 80°, which control the room temperature. If you need any further assistance, please feel free to contact us at SocialSupport@helenoftroy.com. We're happy to help!
submitted byManufacturer Tech Support - 6 months agoBrand expert