A: Hi Kayla! Thank you so much for sending us this question. Connect with us at sayhey@saaltco.com and someone on our team will be able to help you troubleshoot.

A: Hi. I've noticed that if I have leaking problems it could be two things, not suctioned properly or the cup is full. I know for days 1 and 2 I need to empty the cup every 2-3 hours or I start leaking.

A: The height of the cervix does matter because the smaller and/or shorter cups can move and get stuck or 'snug' near a high cervix. The smaller size may cause aggravation when you need to remove it....you may need to bear down and squat a lot while removing a size small cup. (Remember to pinch the base/bottom of the cup and don't 'yank' the stem when you remove.) I would say get the size regular for a high cervix plus normal or heavy flow. You could get the small size if your flow is very light and you don't mind 'going fishing' for the cup. (I am a beginner with cups so don't quote me on this... I heard a lot of personal stories about smaller cups being hard to remove. They don't always sit near the opening, and in many people's experience they will move up when exercising and sleeping. Some people use two different size cups for different phases of the menstrual period or one size for sleeping and another for exercising or heavy days. I wish there was a definitive final answer for those who don't know what size to get, but everyone's bodies are different. I say research the reviews, and decide based on cup dimensions and your personal flow.

A: Most brands do sell a different size for women who have given birth and for women who have not, but this brand's sizes work differently. The sizes for this particular brand are based on capacity. I feel like selling one for light to medium flow and medium to heavy flow is just marketing - why would anyone choose one that held less? Anyway, the height of your cervix doesn't matter for menstrual cups because it will sit very close to the vaginal opening. I've been using them for 11 years and I would never go back.

A: I have heavy flows on day 1 and 2 and have to empty every 2-3 hours.

A: If you have a low cervix the Small Cup would be our recommendation but you will need to empty it more frequently. You may also want to consider a small disc which holds more capacity and can be a more comfortable option for a lower cervix.

A: Yes, the Saalt Cup is 100% medical-grade silicone.

A: Hi Julie, thank you so much for your question. We have been on shelves in Target since 2019! Saalt Cups collect menstrual flow rather than absorb like a traditional tampon. The Saalt Cup sits in the vaginal canal, below the cervix. When positioned properly, you won't even notice it's there. Once inserted, it molds to your internal shape so you can comfortably wear it all day or night, leak-free.If you have more specific questions, please reach out to our support team at sayhey@saalt.com!

A: Hi Bee! That is a great question and we value your feedback. Leaving a review on Target.com is super simple, here is the link to where you can share your experience with our product and rating! https://www.target.com/p/saalt-menstrual-cup-ocean-blue-regular/-/A-75663425. Let us know if you have any other questions!