Q&A(20)
Q: You really really recommend this is this better than the other spin mops cause I don't wanna waste my money please and thank you
A: What's the name of the other mop & bucket you referred to?
submitted byGreat Purchase - 3 months agoA: Hi Jo! The product you selected is our QuickWring which features an inner-bucket wringer that combines the power of twisting and compression to thoroughly expel water from the mop head for faster drying floors. However, we also do have the #1 Spin Mop in America that features a foot-activated pedal that allows for hands-free wringing and controlled water release. ❤️
submitted byO-Cedar - 1 year agoBrand expert
Q: I ordered this bucket system but do not know how to put together the stick. It came in 3/4 pieces and the sticks do not interconnect at all. There are no instructions included.
A: 1. The pole with the hole near the end and the solid cap it the top end. 2. The pole with the threaded end is the bottom, the mop head screws onto that. 3. The left over part is the center section, mate up the positive and negative openings to the top and bottom sections.
submitted byOhioScott - 4 years agoA: We appreciate you letting us know about this issue. May you please send us a message at https://ocedar.com/customer-service/ so we can address the concern and provide a resolution for you, thanks!
submitted byO-Cedar - 4 years agoBrand expert
Q: How do you wring out the mop head? Is there a foot pedal?
A: In response to your inquiry, the Quick Wring bucket does not have a pedal. To wring the mop, simply insert it in the wringer and press on the handle so the mop head is squeezed by the wringer. Hope this helps!
submitted byO-Cedar - 4 years agoBrand expertA: Put the wet mop in the wringer and twist lightly a few times, I do it about three times. Lift up the mop and reposition and twist again to remove even more moisture.
submitted byOhioScott - 4 years ago
Q: How heavy is the mop when wet
A: Thanks for reaching out to O-Cedar! When the mop is fully soaked, it can weigh up to 45.9 ounces. After wringing it out, the mop typically weighs around 28.2 ounces. Please note that the weight can vary based on factors such as the amount of water absorbed and how thoroughly the mop is wrung out. If you have any other questions or need further assistance, please feel free to reach out to our Customer Support Team!
submitted byO-Cedar - 1 month agoBrand expert
Q: How tall is the pole?
A: Once fully extended your handle should be 48 inches, if yours isn't fully extending to this length, please reach out to us on our website and we're happy to assist!
submitted byO-Cedar - 2 months agoBrand expert
Q: How does this remove 99% bacteria with just water? One of the pictured in listing says TY
A: O-Cedar microfiber mop heads are made up of millions of tiny synthetic fibers. When used with water all of these tiny fibers loosen and mechanically pick up dirt and bacteria, and carry it away, without the use of harsh chemicals.
submitted byO-Cedar - 7 months agoBrand expert
Q: I purchased the Microfiber Easywring mop. Why doesn't the mop wring well enough so it's not still dripping. I stepped on the peddle many times.
A: We appreciate you letting us know about this issue. Will you please send us a message at https://ocedar.com/contact-page so we can address the concern and provide a resolution for you, thanks!
submitted byO-Cedar - 1 year agoBrand expert
Q: Will this mop fit into a narrow space, say 2 inches wide?
A: Hey there, thank you for reaching out to us! We're here to help! Yes! the mop fits in narrow spaces. You can check out our O-Cedar website on YouTube for videos showing you how to use it and the sizing of it. For any further questions or concerns feel free to contact us! Have a nice day and happy cleaning!
submitted byO-Cedar - 1 year agoBrand expert
Q: is this bucket compatible with the other ocedar mop with the triangular mop head instead of microfiber?
A: We suggest using the Microfiber Cloth mop with the QuickWring bucket system for best use. If you ever need assistance or have any other questions/concerns, please submit a new contact form on our website, we'd be happy to help!
submitted byO-Cedar - 1 year agoBrand expert
Q: Can the microfiber cloth mop be squeezed by hand?
A: Hi Kupuna, great question! Yes, you can manually wring out the Microfiber Cloth Mop.
submitted byO-Cedar - 2 years agoBrand expert