Q&A(13)
Q: I don't need 72 inches long - my window is 48 inches square. Can I simply cut the shade to the right length?
A: Dear Owl. Unfortunately, it is not possible to cut the length of this product.
submitted byProduct Expert - 10 months agoBrand expert
Q: The shade stopped working. Do you have instructions to trouble shoot? Perhaps a video?
A: Dear Samantha. You can contact us at info@lumihomefurnishings.com. Our tecnical team will contact you directly once we have your email address.
submitted byLumi - 1 year ago
Q: I need these for a fiberglass door window and I do not want to drill into door. I was wondering if they are light enough to velcro to door?
A: Dear Nancy. We have never tested Velcro with this product. I believe it will be too heavy for Velcro and you also need to consider the pulling force on the bottom rail when you lower the product.
submitted byLumi - 2 years ago
Q: Do these shades come with side brackets for installation or do you have to install from top of window frame?
A: Dear Mari. This shade does come with installations brackets that are suitable for both inside and outside mounting. The brackets fit inside the top of the head rail.
submitted byLumi - 2 years ago
Q: My window frame measures to 26 inches on the inside of the frame. Which size should I get to fit? Would the 24in work?
A: Dear LaurenB. Unfortunately both width options of 23" and 27" will be too narrow or too wide. 29" width should work for outside mounting with your 26" window frame.
submitted byLumi - 2 years ago
Q: i need 29.5 and 30.5 inside measure will this work
A: Dear Www. Unfortunately, we don't have these sizes available at Target. Only if you measurement is 30" width, we have this size available.
submitted byLumi - 3 years ago
Q: are these brackets for inside mount
A: Dear Anne. The brackets are designed to be used for both inside and outside mount.
submitted byLumi - 3 years ago
Q: Can these be mounted on the inside of the window frame?
A: Dear Kimber. Yes, The brackets are designed to be mounted both inside and outside the window frame.
submitted byLumi - 3 years ago
Q: What is the mounting mechanism? What material can this be mounted to? I want to put this on French doors but it doesn't look like I could put it on a door.
A: Dear Marissa. The product is installed with mounting brackets and screws. If it is wood, mounting is possible with our brackets, but the French Door handle could be in the way if you lower the shade.
submitted byLumi - 3 years ago
Q: Hello. What is the actual width of the 34" x 72" cellular shades? We purchased the 32" wide ones and discovered they were a little smaller than 32". Hopefully these are, too. Thank you.
A: Dear Lucina. Yes, the actual width is 33.5". We make it smaller to fit the measured window width.
submitted byLumi - 3 years ago