Q&A(14)
Q: Does the bassinet come with its own bed pad ?
A: Yes. But there is no cover or sheets. So when it gets stained, you will need to stop clean it unless you buy a cover or sheets from a third party.
submitted byOlivia - 2 months agoA: It comes with the pad/mattress. The sheets, no, but the changing pad covers fit it almost perfectly.
submitted byKait - 2 months ago
Q: Does this come with a case for travel and storage?
A: No it doesn't come with a carry case.
submitted byJess757 - 5 months agoA: Dear Customer, thank you for reaching out to us. Yes, our Karley Bassinet comes with a carry bag for travel and storage. Team Dream On Me for the DOM Family
submitted byDream On Me Support - 3 years agoBrand expert
Q: Is this considered safe for sleep at night time?
A: We appreciate your inquiry. Our Karley Bassinet is designed to prioritize safety and has obtained JPMA Certification, ensuring it meets or exceeds the stringent safety standards set by CPSC and ASTM. The bassinet is a secure choice for your baby's sleep. Team Dream On Me for the DOM Family Group
submitted byDream On Me Support - 2 years agoBrand expert
Q: Can you explain the non-toxic claim? Does this product contain any chemical flame retardants?
A: Hi Ali, thank you for your interest. Our Karley Bassinet is rigorously tested by a third party for all the safety standards. It is JPMA Certified and meets or exceeds the ASTM and CPSC safety parameters also it does not contain any flame retardants. For support please drop us an email and we will assist you. Team Dream On Me for the DOM Family Group
submitted byDream On Me Support - 2 years agoBrand expert
Q: how far from the floor is the bottom of the bassinet? or how tall are the legs?
A: Dear Customer, The height from the floor to the bottom of the bassinet is approximately 15". Team Dream On Me for the DOM Family
submitted byDream On Me Support - 2 years agoBrand expert
Q: Does this require rectangle or oval bassinet sheets?
A: Hi Monty, thank you for connecting with us. Our Karley Bassinet comes with a mattress pad duly tested and most compliant for your baby. Team Dream On Me for the DOM Family
submitted byDream On Me Support - 3 years agoBrand expert
Q: Is the mattress supposed to bend when fitted with sheets? Or is our mattress defective?
A: Dear Customer, thank you for reaching out to us. The matttress should not bend. Please connect with our customer service team via live chat or email and our team will support you with the most updated information for Karley sheets Team Dream On Me for the DOM Family
submitted byDream On Me Support - 3 years agoBrand expert
Q: Will this bassinet fit in a suitcase for travel?
A: Dear Customer, great question and will be helpful for our other customers as well. The folded dimensions in the carry bag are 6″ x 19.5″ x 32″ so it would likely fit in an extra-large suitcase. Team Dream On Me for the DOM Family
submitted byDream On Me Support - 3 years agoBrand expert
Q: Does this bassinet fold?
A: Hi Kimberly, Yes Karley features a quick-folding mechanism. One of its standout features is its portability. Weighing 12.4 lbs, it comes with a no-tool assembly & a lightweight aluminum frame, which allows you to move it from room to room. Team Dream On Me for the DOM Family
submitted byDream On Me Support - 3 years agoBrand expert
Q: WHAT SIZE FITTED SHEET DO YOU BUY FOR BASSINET
A: Our Karley Bassinet mattress pad can be cleaned using a damp cloth with mild household detergent or soap and warm water. We have parents using additional sheets and mattress covers on the Karley mattress pad. At this time we do not manufacture sheets. You could choose and buy sheets or mattress covers, at your local store or online, that fit the dimensions of the Karley mattress pad. The dimensions of the mattress pad are 31.50 L x 15.50 W x 1″ H in inches. Team Dream On Me for the DOM family
submitted byDream On Me Support - 3 years agoBrand expert