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Q&A(66)

Q: Is it compatible with fiber

submitted by Unknown - 5 months ago
  • A: Does it need to be connected to the wire to work correctly? How is it charged? Do I have to take it out and put it back in to charge it with the cable?

    submitted byDomenicali - 3 months ago
  • A: Hello! Wi-Fi Network Requirements 2.4GHz Wi-Fi Network 802.11b/g/n. A high-speed internet connection (DSL, Cable, Fiber) with a minimum upload speed of 2 Mbit/sec. IP Configuration: DHCP. Wi-Fi Security: WEP, WPA, WPA2 with TKIP SSID. Note: Blink does not support satellite internet due to high latency issues. I hope this information helps, have a great day!

    submitted byAmazon Devices Customer Support - 5 months ago
    Brand expert
  • A: Wi-Fi Network Requirements 2.4GHz Wi-Fi Network 802.11b/g/n. A high-speed internet connection (DSL, Cable, Fiber) with a minimum upload speed of 2 Mbit/sec. IP Configuration: DHCP. Wi-Fi Security: WEP, WPA, WPA2 with TKIP SSID. Note: Blink does not support satellite internet due to high latency issues.

    submitted byBlink - 5 months ago
    Brand expert

Q: I have 5G wifi. Will this connect?

submitted by Sharae - 12 days ago
  • A: Hi Sharae, thank you for your question. The Blink system will only connect to a 2.4GHz high speed Wi-Fi network (cannot be neither satellite nor hot spot). I hope this helps, have a great day!

    submitted byAmazon Devices Customer Support - 9 days ago
    Brand expert
  • A: Hi Sharae, thanks for reaching out about Blink Wi-Fi Video Doorbell. Yes, if it is a constant 5g home internet connection it will work. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 12 days ago
    Target expert support

Q: Does this come with a mounting kit?

submitted by Abby - 1 month ago
  • A: Hi Abby, thanks for reaching out about the Blink Wi-Fi Video Doorbell. The Blink Video Doorbell typically includes the necessary hardware for standard mounting, which usually involves screws and wall anchors. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

    submitted byRena - 1 month ago
    Target expert support
  • A: Hi Abby, thank you for your question. The Blink Video Doorbell includes a mounting kit with 2 plastic wall anchors, 2 plastic wire caps, 2 #8 3/4-inch phillip's head woodscrews, 2 #8 1/4-inch phillip's head machine screws. I hope this helps, have a great day!

    submitted byAmazon Devices Customer Support - 1 month ago
    Brand expert

Q: as long as it’s connected to Wi-Fi will I be able to use two-way talk ? & get notifications about motion or if someone presses the bell ? or do i have to purchase something else

submitted by LClay - 5 months ago
  • A: The Blink Video Doorbell (similar to the other Blink device models) just needs to remain connected to the 2.4GHz Wi-Fi network and you will be able to access it remotely on the Blink app. The Doorbell is unique in that it has something called "Event Response Mode", it automatically enters this mode when it is installed standalone- meaning it is neither hardwired to a compatible transformer, nor connected to a system that has a Blink Sync Module. If it is in Event Response Mode, it limits the ability to perform "cold" live views, which just means you cannot initiate a live view whenever you want. You would have to wait for an "event" or motion, and then have sixty seconds to interact with the notification to open a live view. If you already have a Blink system and have a Sync Module installed and simply add the Doorbell to that system on your app, or hardwire it to a transformer (16-24VAC) the Doorbell will not be in Event Response Mode, and you will be able to perform live views at anytime even if there is no motion detected at that time.

    submitted byBlink - 5 months ago
    Brand expert
  • A: Hi LClay, Thanks for reaching out about the Blink Wi-Fi Video Doorbell. You are correct, as long as it is connected to a Wi-Fi network you will be able to use the- two-way talk feature as well as get motion alerts. The doorbell also comes in a bundle with a sync module that will allow you to access the live mode feature at anytime without a motion alert. I hope this helps. Have a great day!

    submitted byAmazon Devices Customer Support - 5 months ago
    Brand expert

Q: Will this fit my peephole

submitted by Vizo - 5 months ago
  • A: Hi Vizo, thanks for reaching out about Blink Wi-Fi Video Doorbell To better understand your individual needs, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJustin - 5 months ago
    Target expert support
  • A: Hi Vizo! The Blink Video Doorbell is designed to be mounted to a door or wall, not installed in place of a peephole. If you're unable to permanently mount your Blink Video Doorbell, for example if you're renting and don't want to damage the door, there are door mounts available online that will let you keep it in place without screws or adhesive. I just looked up "blink doorbell door mount" and a bunch popped up available online. I hope that helps, have a great rest of your day!

    submitted byAmazon Devices Customer Support - 5 months ago
    Brand expert

Q: Does it work in Mexico?

submitted by Sandair - 1 year ago
  • A: Hi Sandair, thank you for your question. The Blink Wi-Fi Video Doorbell is designed for use in all of North America. You should not have an issue setting this up in Mexico. Hopefully this helps. Have a great day!

    submitted byAmazon Devices Customer Support - 1 year ago
    Brand expert
  • A: Hi Sandair, thanks for reaching out about Amazon Blink Wi-Fi Video Doorbell. The Alexa skill may not be available in Mexico, but the app and service does work in Mexico. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMatt - 1 year ago
    Target expert support

Q: what does a B;ink subscription cost is it monthly yearly?

submitted by Fishinmama - 2 years ago
  • A: Hi Fishinmama, thanks for reaching out about Amazon Blink Wi-Fi Video Doorbell. This will come with a 30 day free trial of the Blink Plus Plan. The subscription prices vary if you want the Blink Subscription Plus Plan, that is offered for $100 per year or $10 per month. If you choose the Blink Subscription Basic Plan, it is offered for $30 per year or $3 per month. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byMike - 2 years ago
    Target expert support
  • A: Hi Fishinmama, thank you for your question! In regards to Blink subscriptions, you have the option of monthly or yearly billing. For coverage of a single device, also known as Blink Basic, the cost is $3 monthly, or $30 yearly. For coverage for multiple devices, also known as Blink Plus, the cost is $10 monthly, or $100 yearly. Billing will auto-renew at the end of the applicable cycle, and you may cancel at any time risk-free. I hope this answer helps you! Have a great day!

    submitted byAmazon Devices Customer Support - 2 years ago
    Brand expert

Q: does it have live view feed? that you can watch at anytime?

submitted by mom - 2 years ago
  • A: Hi Mom, With the Blink Video Doorbell, you can get alerts when motion is detected or someone presses your video doorbell. You must connect to existing doorbell wiring or pair with a Sync Module (sold separately) to engage live view and two-way audio on demand. You can set it up yourself in minutes with the two included AA lithium batteries then connect to wifi in the app. The Blink Video Doorbell also works with Alexa and you can receive alerts and answer with two-way audio! When wired or paired with a Sync Module, just ask Alexa to answer the front door! Without a Blink Subscription you can see the live view from this doorbell for up to 5 minutes. With a Blink Subscription, you can see live view of the doorbell for up to 90 minutes continuously. Hope that helps!

    submitted byAmazon Devices Customer Support - 2 years ago
    Brand expert
  • A: Hi mom, thanks for reaching out about Amazon Blink Wi-Fi Video Doorbell. The Blink app shows a notification when the doorbell is pressed or motion is detected. You can tap notifications to enter a Live View session with two-way talk. When the doorbell is in Event Response, it stops listening for your tap after 60 seconds, to save batteries. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 2 years ago
    Target staff support

Q: Is it a wire free? I don't have a doorbell

submitted by Bb - 2 years ago
  • A: Hello Bb! As the MyTGTtech associate mentioned, it does in fact have both options. It comes equipped with 2 AA Lithium-ion batteries that are replaceable that you can get up to 1 year of battery life from (up to years if paired with a Blink Sync Module 2). It does also work with existing doorbell wiring as well. It is also a very simple self install, especially if you are using it strictly wireless. Thank you so much for your question and I hope you have an amazing day!

    submitted byAmazon Devices Customer Support - 2 years ago
    Brand expert
  • A: Hi, Bb thanks for reaching out about the Amazon Blink Wi-Fi Video Doorbell. The Amazon Blink Wi-Fi Video Doorbell has both options. Yes, wire-free the power source is battery-operated, or install it to existing doorbell wiring. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7 am-11 pm CST.

    submitted byRena - 2 years ago
    Target expert support

Q: if the batteries freeze in winter, how will this work? thank you!

submitted by Jhildas - 2 years ago
  • A: Hi Jhildas, thanks for reaching out about Amazon Blink Wi-Fi Video Doorbell. Well, cold temperatures are known to cause batteries to drain more quickly. Since Blink cameras are battery-reliant, cold temperatures will cause them to run out of power. Bring your device inside: When it gets cold and your device's battery runs out, bring your entire device inside and charge the battery with a USB cord. This will allow your device to warm up while the battery charges. If you have any additional questions, we welcome you to contact MyTGTtech at 833-848-8324 every day, between 7am-11pm CST.

    submitted byJoe - 2 years ago
    Target staff support
  • A: @Joe There is a problem with your answer. The specs state 1.5V AA non-rechargeable Lithium batteries only. How is recharging possible?

    submitted byFlyingSavannahs - 9 months ago

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