Full/Twin Size Upholstered Platform Bed with Wood Supporting Feet-ModernLuxe

Dear Customer, thank you for taking the time to share your concerns with us. Please allow us to explain. Regarding the color issue, although all our product pictures are taken from the actual items, differences in lighting conditions and monitor settings can cause slight color variations. If possible, could you try placing the beds in a room with more sufficient lighting? This might make the color more to Your expectation. As for the stability problem, we kindly ask you to double - check whether all the components are correctly installed according to the instruction manual and if all the screws are tightened. Improper installation or loose screws can indeed lead to instability. If you still have concerns about the product after the above checks, please send pictures and a description of the problems to targetml@outlook.com. Once we receive them, we will conduct an immediate inspection and find solutions to ensure that you can use the beds normally. Thank you for your understanding, and we look forward to resolving the problem for you. Best regards, ModernLuxe

Dear Customer, We sincerely apologize for the inconvenience caused by the missing instructions and damaged parts. We understand how frustrating this can be and want to assure you that we are here to help resolve the issue as quickly as possible. Could you please send us an email with the part numbers of the damaged components along with some photos via targetml@outlook.com? This will help us identify the problem accurately, and we can arrange to send replacement parts to you. Additionally, we will provide the missing instructions via email to ensure you have everything you need for a smooth assembly process. Thank you for your understanding and patience. Please feel free to reach out if you have any other questions or concerns. Best regards, ModernLuxe

Dear customer, thank you for taking the time to review our product. Thank you for your appreciation of the cute design of our products. We apologize for any issues you have experienced with the product. You can follow the instructions and give us more details about which 12 nails are missing to our customer service at targetml@outlook.com. We will provide help as soon as we can. We will address the issue according to your demand. Have a nice day! --ModernLuxe

Dear customer, thank you for taking the time to review our product. Thank you for your appreciation of the cute design of our products. The hole on the nail is intended for use with an Allen Key. Use the Allen Key to tighten the nail. Are you saying there are no drilled holes on the product to allow you to screw the nail in? If so, please contact our customer service at targetml@outlook.com with more detailed product images and information, and we will promptly assist you in resolving the issue. Have a nice day!--ModernLuxe

Dear customers, we are very honored and excited to get your support! Thank you for your support and recommendation of our products. Thank you for your appreciation of the high-quality, soft and ease of assembly of our products. In the future, we will return your trust in us with more rapid and professional services. Have a nice day! --ModernLuxe

Dear customer, thank you for taking the time to review our product. As for the color, the color of the picture on our product is a little dark, please refer to the picture. The color of the product is based on the color of the physical picture. Our material is Berber Fleece, it's got a little curly effect. It's warm and comfortable to touch. Please feel free to reach out to our customer service at targetml@outlook.com with any comments, problems, or suggestions while assembling and using. We will provide help as soon as we can. Have a nice day!--ModernLuxe

Dear customers, we are very honored and excited to get your support! Thank you for your appreciation of the size, high-quality and ease of assembly of our products. In the future, we will return your trust in us with more rapid and professional services. Have a nice day! --ModernLuxe

Dear customer, thank you for your careful comments, your satisfaction is our goal. Thank you for your appreciation of the high-quality and ease of assembly of our products. Your praise is our greatest affirmation and encouragement, we will strive to do better. Have a nice day! --ModernLuxe