Aussie Miracle Moist Shampoo

Thank you for sharing your experience with our Aussie Miracle Moist Shampoo. We’re thrilled to hear that it’s working well for you, but we’re genuinely sorry to learn that you’re experiencing some hair loss. This isn’t the outcome we hoped for, and rest assured that we’ll pass this feedback along to our Health and Safety Team as well as the rest of our Aussie Team. It's important to note that losing 50 to 100 hairs a day is considered normal; our hair naturally goes through cycles where old hair falls out and is replaced by new growth. Activities like combing, brushing, and shampooing can cause some of the hair that's ready to shed to fall out, making room for new strands. However, we also recognize that significant hair loss can be concerning. Several factors can contribute to excessive hair loss, such as hormonal changes (especially after childbirth), illness, infections, stress, medications, or genetics. If you're dealing with substantial hair loss, we strongly advise consulting your doctor for the best course of action. We want to assure you that our hair care products are safe to use and do not cause or exacerbate hair loss. Each product undergoes rigorous testing and development to ensure safety and effectiveness, along with strict quality controls. We understand how important your hair is to you, and we’re here to support you in finding solutions that work for your individual needs. Seeking professional advice will provide you with an accurate assessment and tailored recommendations for your situation. We would love to find out more about what happened and be of further assistance. Please give us a call at (800) 947-2656 or send us an email through the Contact Us page on our website.

Thank you for getting in touch about your Miracle Moist Shampoo. We’re truly sorry to hear you had difficulty unlocking the pump, and we're here to help you. We strive to ensure our products are user-friendly, and we regret that this hasn’t been your experience. It's worth mentioning that we carry out extensive market research and consumer testing during the design of our products and packaging, with the aim of creating high-quality items that resonate with our consumers. We sincerely apologize for the inconvenience you faced with this packaging. Your feedback is invaluable to us, and we'll pass your comments along to our Packaging Team for future consideration. To unlock the pump, simply twist the nozzle, and it should release easily. We genuinely care about our consumers' satisfaction and want to make things right. Please feel free to call us at (800) 947-2656 or email us through the Contact Us page on our website.

Thank you for sharing your encounter with our Aussie Miracle Moist Shampoo with Avocado and Jojoba Oil. We're disappointed in hearing that you weren't able to get any relief from your frizz. That's definitely not the experience we want for our consumers and we'll be sure to share your comments with the rest of our team. In the meantime, it may be helpful to know that frizz is a sign of hair not being conditioned well enough. For a better experience, you may want to pair the product with a rich conditioner. You can also try using a leave-in conditioner instead of one that you rinse out. We recommend trying out Aussie Miracle Coils Leave-in Moisturizer. We'd be happy to share more with you. Please give us a call at (800) 947-2656 or email us through our Contact Us Page so we can better assist you.

Thank you for leaving a review on our Aussie Miracle Moist Shampoo and Conditioner. We want to assure you that our Aussie hair care products do not cause or speed up hair loss. Hair loss is normal and is a continuous process. Hair goes through a natural cycle of growth where each hair grows longer, falls out, and is replaced by a new hair. No shampoo, conditioner, treatment, or styling product causes hair loss. We want to assure you, we thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. We do ask that you save any remaining unused product and packaging for 2 to 3 weeks in case we need more information. We would like to learn more about this so at your earliest convenience please give us a call at (800) 947-2656 or send an email through our Contact Us page.

Thank you for getting in touch about our Aussie Miracle Moist Shampoo with Avocado and Jojoba Oil. We're deeply sorry to hear about your scalp becoming itchy and developing red spots. That's not the experience we want you to have and we understand how devastating it can be. You can be assured that your comments will be shared with our Health & Safety Team and with the rest of our Aussie Team. We thoroughly evaluate our products to be safe when used as directed, and we maintain an ongoing monitoring program for quality and safety. As such, we take your report very seriously and appreciate that you took the time to get in touch. While all our ingredients are thoroughly evaluated to be safe and effective when used as directed, we recognize some people may have personal sensitivities and cannot tolerate a particular ingredient or formulation. If you haven’t already, we recommend you discontinue using the product. When you get the chance, please email us through our Contact Us Page so we can assist you further.