Q&A(9)
Q: How do you get the squeegee head to lay flat?
A: Pushing the button does not work. I have asked several people to try it also but it doesn't budge. And yes, we all tried holding in the button but it doesn't seem to move at all.
submitted byLala - 2 years agoA: There is a large button placed at the head of the squeegee. When pushed, it allows the user to adjust the head in many directions; including flat.
submitted byTurtle Wax LW - 2 years agoBrand expert
Q: The button to rotate the head does not work. we all kept it pushed in but it doesn't work.
A: Return to store for refund
submitted byTurtle Wax LW - 2 years agoBrand expert
Q: Can the pole be removed so I can have only the head to clean small areas where I don't need the long pole? And placed it back as needed?
A: Sorry. No pole cannot be removed
submitted byTurtle Wax LW - 2 years agoBrand expert
Q: I have tried to push the button at the top, but it does not allow me to rotate the squeegee head. Can you help me?
A: Can you please make sure you keep button pushed while rotating the brush head
submitted byTurtle Wax LW - 2 years agoBrand expert
Q: How do you get the long handle to lock into position? It just releases to the long length when any pressure is put on the head.
A: When extending or retracting the handle from the squeegee head, hold the head in place and turn the handle to the right to lock it in position.
submitted byTurtle Wax LW - 2 years agoBrand expert
Q: How does this perform on laminate floors?
A: Thank you for your interest in our products and question. Our Turtle Wax Telescoping Squeegee is designed to work on windows and other flat, smooth surfaces so it should perform equally as well on laminate flooring.
submitted byTurtle Wax LW - 3 years agoBrand expert
Q: this is a great design, but how do you get it to rotate. It's a waste of money since i can't use it when the handle is parallel to the other part.
A: Hi Gabe, Thanks for your purchase and question. At the top of the pole neck (just prior to the squeegee head), there are 2 round pieces on opposite sides. Those 2 circles, when squeezed together, release the "lock" of the squeegee and will allow you to rotate the squeegee head to various angles. Please let us know if you have any additional questions or issues. Thanks again for your purchase!
submitted byTurtle Wax LW - 4 years agoBrand expert
Q: Can this be used for cleaning house windows?
A: This squeegee is universal and can be used to clean all vehicle, boat, house or building windows.
submitted byTurtle Wax LW - 4 years agoBrand expert
Q: I bought this item but can't figure out how to lower the squeegee attachment, right now it just stays straight against the pole rather than being perpendicular so I can't use it. How can I fix this?
A: Thank you for your inquiry. There is a button located near the top of the squeegee/sponge head. This button must be pushed down to change the angle of the head and released to lock it in place. Please let us know if you still have any issues.
submitted byTurtle Wax LW - 5 years agoBrand expert