$11.99 when purchased online
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About this item
Highlights
- Publix Super Markets has been the top-ranked supermarket on Fortune Magazine's list of most admired companies, the highest-ranked retailer in the nation according to the American Customer Satisfaction Index, in Fortune Magazine's "Hall of Fame" as one of America's best places to work, and named America's favorite supermarket by a national consumer magazine.
- Author(s): Joseph W Carvin
- 184 Pages
- Business + Money Management, Customer Relations
Description
About the Book
Legendary Customer Service at Publix Super Markets: What it is and how the company makes it happenBook Synopsis
Publix Super Markets has been the top-ranked supermarket on Fortune Magazine's list of most admired companies, the highest-ranked retailer in the nation according to the American Customer Satisfaction Index, in Fortune Magazine's "Hall of Fame" as one of America's best places to work, and named America's favorite supermarket by a national consumer magazine. The company's customers and admirers have long wanted to know Publix's recipe for premier customer service. With the help of Publix's customers and associates, whose own stories are woven throuighout, this book explains what that service is and how the company's associates make it happen..
Dimensions (Overall): 9.0 Inches (H) x 6.0 Inches (W) x .42 Inches (D)
Weight: .61 Pounds
Suggested Age: 22 Years and Up
Sub-Genre: Customer Relations
Genre: Business + Money Management
Number of Pages: 184
Publisher: Nothing in Common Books
Format: Paperback
Author: Joseph W Carvin
Language: English
Street Date: January 18, 2018
TCIN: 1002712946
UPC: 9780976818373
Item Number (DPCI): 247-26-6045
Origin: Made in the USA or Imported
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Shipping details
Estimated ship dimensions: 0.42 inches length x 6 inches width x 9 inches height
Estimated ship weight: 0.61 pounds
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