Q&A(10)
Q: I am 5'7 and I do would prefer to have my legs and feet sitting almost above the floor. Can the chair adjustments provide that?
A: Hi customer, please see the description and specification provided. Hope it helps and happy shopping!
submitted by14 Karat Home Team - 1 year agoBrand expert
Q: A number of customers said it broke after 6 months. Are you getting a lot of complaints? Are the casters ok for a wood floor or can they damage it?
A: Dear customer, we guarantee the product quality, and if the product breaks in the warranty time, you can contact guest support. Hope it helps and happy shopping.
submitted by14 Karat Home Team - 1 year agoBrand expert
Q: Can I know which part is made of wood? The back and seat of this chair are made of solid wood and synthetic wood.
A: Dear customer, the frame is made of wood, hope it helps and happy shopping.
submitted by14 Karat Home Team - 2 years agoBrand expert
Q: Is there a trick to getting the casters on?
A: Hi LRod,thank for your inquiry,I'm sorry, the casters on this chair do not go up.Hope it can help you
submitted by14 Karat Home Team - 2 years agoBrand expert
Q: Why would this chair come with a wood dust warning? Which part is made of wood?
A: Hi,Fiona.Thank for your inuqiry.Wood dust is generated when machines or tools are used to cut or shape wood and other woody materials. Well-produced chairs are wrapped in polyster fabric and rarely produce wood dust. The back and seat of this chair are made of solid wood and synthetic wood.Hope it can help you and have a nice day.
submitted by14 Karat Home Team - 2 years agoBrand expert
Q: what shade of blue is this chair? is it more teal (blue green) or true blue?
A: Dear customer, thank you for your inquiry. The color of this velvet chair is more teal. I hope this information helps and happy shopping.
submitted by14 Karat Home Team - 2 years agoBrand expert
Q: How high are the arms from the seat?
A: Dear customer, thanks for your questions. Do you mean the seat depth? The dimension of the chair is 16"Wx18"Dx19.5"H.
submitted by14 Karat Home Team - 2 years agoBrand expert
Q: What are the dimensions of the back of the chair? Like, from the seat to the top of the back?
A: Hi customer, the seat size is 16"W x 18"D x 19.5"H. From the seat to the top of the back is 19.5". Hope this can help you.
submitted by14 Karat Home Team - 3 years agoBrand expert
Q: How tall is this chair from floor to seat?
A: Hi customer, the height from floor to seat can be adjusted, which range is 17.5"-19.5".
submitted by14 Karat Home Team - 3 years agoBrand expert
Q: how tall from floor to arm at the lowest height and how wide is the seat?
A: Item Size: 23.2"Wx22.8"Dx30.7-33.5"H Seat size: 16"Wx18"Dx17.5-19.5"H
submitted by14 Karat Home Team - 3 years agoBrand expert