Q&A(19)
Q: When does my protection plan start...is it after the 1 year warranty?
A: Hello Carmen, SquareTrade warranties starts from day one and run parallel with the manufacturer warranty during the manufacturer warranty period. Thanks Monica
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: Hi, I have bought a bread machine around 1 year before and it has stopped working. It make a noise when is on plug? What should I do?
A: Hello Ana, Thank you for contacting SqaureTrade. I am sorry to hear you are having trouble with your bread machine. In order to file a claim, just follow the steps below. File a Claim Online 1. Go to www.squaretrade.com 2. Click File a Claim at the top of the page. 3. If you already have an online account, just log in. To create a new account, enter the email address you used when you purchased your protection plan, click Set Up, and follow the instructions. 4. Click File/View Claim next to the item you’re having trouble with. 5. Follow the steps to file your claim in minutes. Thank you Frank SquareTrade response team
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: Are air mattresses covered? I purchased an air mattress and protection plan that was offered along with it. I did not see any exclusions for air mattresses so I would like to find out if they are indeed covered so I will
A: Hello, Thank you for reaching out to us. SquareTrade offers warranties on brand new consumer electronics and home appliances purchased within the last 30 days. As long as the mattress is purchased from Target it will be covered under this plan. The Standard Protection Plan covers all mechanical and electrical failures that occur during normal use. You will receive 100% parts and labor coverage up to the original price of the item. The issues that we do not cover include misuse, loss or theft and any cosmetic damage that does not affect the operation of a device. We also do not cover accessories, attachments or additional parts. Please refer to our Terms and Conditions for more information regarding your coverage. Thank you, Frank
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: I can only hear callers through speaker mode. What do I do?
A: I am sorry to hear you are having trouble with your device. In order for us to help, you will first need to file a claim. You can file a claim online anytime. Just follow the steps below. File a Claim Online 1. Go to www.squaretrade.com 2. Click File a Claim at the top of the page. 3. If you already have an online account, just log in. To create a new account, enter the email address you used when you purchased your protection plan, click Set Up, and follow the instructions. 4. Click File/View Claim next to the item you’re having trouble with. 5. Follow the steps to file your claim in minutes. For the fastest claims experience, be sure to collect all the information you will need before starting to file a claim (to see what you will need, click on the following link: https://help.squaretrade.com/support/s/article/What-do-I-need-on-hand-before-filing-a-claim Frank SquareTrade specialist
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: I purchased this in store, the young man seemed to be in a rush but my question is, Do I need to register this or is it already activated and I only need to keep the receipt for when I need to replace the item?
A: Hello Shannon, Thank you for purchasing the protection plan through Target. The protection plan will need to be registered. Your protection plan is active, but we will need you to submit the item purchase receipt as it will be required if you need to file a claim. I would advise you to contact us at 877-927-7268 our customer service number so that we can update all your contact information. regards, Ali
submitted bySquareTrade Specialist - 6 years agoBrand expert
Q: Are these in addition to or in place of manufacture warranty?
A: Hello, SquareTrade sells extended protection to cover above and beyond what your manufacturer covers. Since SquareTrade is an extended warranty, any existing warranty from a seller or manufacturer does take precedent over the SquareTrade warranty. For normal mechanical and electronic failures, our coverage begins after the manufacturer’s warranty expires. Most items are covered up to one year by the manufacturer. Regards, Ali
submitted bySquareTrade Specialist - 6 years agoBrand expert
Q: How to I use this service? I purchased 2 year Trarget SquareTrade Protection Plan for a microwave oven. It constantly trips my electric breaker in my home fuse box.
A: Hi Susan, if you need to file a claim please give us a call or email us at targetresolutions@squaretrade.com. Thanks, JD
submitted bySquareTrade Specialist - 6 years agoBrand expert
Q: Is this plan for electric heaters?
A: Hi Genie, yes, this will cover electric heaters. Thanks, JD
submitted bySquareTrade Specialist - 6 years agoBrand expert
Q: Is there a time limit to register a product? The one I purchased is for a Christmas gift.
A: Hi, There is no time limit to register; however, we ask you to hold onto the receipt in the event you need to file a claim with us. Thanks, JJ
submitted byResolutions Team - 6 years agoBrand expert
Q: Hi i got a couple of tv's last year for Black Friday and i don't know where i put my warranty papers at. How do i go about looking up the info?
A: Hi, if you have the receipt, we can use the information the receipt to locate the warranty. Thanks JD
submitted bySquaretrade Support - 6 years ago