Q&A(20)
Q: I have a pair of Powerbeats that I bought and recently the earpiece hooks fell off will the warranty cover this?
A: Hello Jonah, Squaretrade offers varying types of protection plans and we are unable to verify if your issue will be covered or not without first pulling up your warranty. Please contact our claims center at 1-877-927-7268 so we can pull up your policy and provide you the details of your coverage. Thank you, KM
submitted byResolutions Team - 7 years agoBrand expertA: Hello Jonah, Squaretrade offers varying types of protection plans and we are unable to verify if your issue will be covered or not without first pulling up your warranty. Please contact our claims center at 1-877-927-7268 so we can pull up your policy and provide you the details of your coverage. Thank you, KM
submitted bySquareTrade Specialist - 7 years agoBrand expert
Q: Who do I need to contact if I need my warranty agreement emailed to me again?
A: Squaretrade can provide both a written and email copy of a customer's warranty contract at any time. Please reach out to us at 1-877-927-7268 with your account details so we can further assist. - Kristopher
submitted byResolutions Team - 7 years agoBrand expertA: Squaretrade can provide both a written and email copy of a customer's warranty contract at any time. Please reach out to us at 1-877-927-7268 with your account details so we can further assist. - Kristopher
submitted bySquareTrade Specialist - 7 years agoBrand expert
Q: Will this plan cover the Jetson Hoverboard?
A: Yes, it will! ^JD
submitted bySquareTrade Specialist - 7 years agoBrand expertA: Hi, ! Regarding your question about the 2 year Electronics Protection Plan ($175-199.99): Yes, this will cover that hoverboard, but not for Accidental Damage. . If you have any additional questions, please do not hesitate to contact MyTGTtech at 877-698-4883, every day, between 7am-11pm CST.
submitted byPatrick - 7 years agoTarget expert support
Q: Does this plan cover chest freezer?
A: Hello Iris, Thank you for contacting SquareTrade. This Standard Protection Plan is offered for any electronic item and covers all mechanical and electrical failures that occur during normal use. You will receive 100% parts and labor coverage up to the original price of the item. The issues that we do not cover include misuse, loss or theft, software issues, and any cosmetic damage that does not affect the operation of a device. We also do not cover accessories, attachments or additional parts. Please refer to our Terms and Conditions for more information regarding the coverage. Thank you, Frank SquareTrade response team
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: Hi I bought an iPod touch 7th generation May 26th from target and the 2yr plan. When we opened the iPod, the screen after hello asked for a passcode. We tried to turn it off and reset it, but had no passcode. It then began reading as disabled.
A: Hello Elizabeth, I am sorry to hear you are having trouble with your iPod. ` In order for us to help, you will first need to file a claim. Never fear, it is easy. You can file a claim online anytime. Just follow the steps below. File a Claim Online 1. Go to www.squaretrade.com 2. Click File a Claim at the top of the page. 3. If you already have an online account, just log in. To create a new account, enter the email address you used when you purchased your protection plan, click Set Up, and follow the instructions. 4. Click File/View Claim next to the item you’re having trouble with. 5. Follow the steps to file your claim in minutes. If you have any more questions, please feel free to reply to this email. Otherwise, you can also visit squaretrade.com/help. regards, Ali
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: Does this cover a cracked iPod screen?
A: Hello kb target queen, In order to get from accidents. We would suggest you to purchase an accidental protection plan. The accidental protection plan covers all mechanical and electrical failures that occur during normal use. You will receive 100% parts and labor coverage. Accidental damage, such as drops and spills, is also covered. regards, Ali
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: Will this cover a toaster oven/air fryer?
A: Hello SquareTrade offers warranties on brand new consumer electronics and home appliances purchased within the last 30 days from Target. As long as the Air fryer is purchased from Target and the warranty is purchased with in 30 days of the Air fryer purchase, this warranty will be good for the coverage. Regards, Frank
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: Hi, I got this plan without any electronic device. How I can use it ?
A: Hello George, The plan that you purchased covers any electronic device that costs $199.99 or less purchased from target within the last 30 days. Without any underlying item to cover the plan would not be useful to you. Please contact target to get the plan canceled or visit squaretrade.com/help for further assistance. Regards O'Neill
submitted bySquareTrade Specialist - 5 years agoBrand expert
Q: does this cover smartphones?
A: Hello, we have a smartphone plan for all cell phones. Thanks, JD
submitted bySquareTrade Specialist - 6 years agoBrand expert
Q: Does this begin at the end of the manufacturer's warranty?
A: Hi Pat, Typically, we refer customers to the manufacturer in the first year to help preserve the value of your warranty with us. However, we understand there are certain circumstances where you won't be able to go through the manufacturer, which is why our plan run concurrently. Thanks, JJ
submitted bySquareTrade Specialist - 6 years agoBrand expert