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Q&A(5)

Q: One of my chairs broke. I need a replacement. What number do I call?

submitted by Tuxny - 5 years ago
  • A: Hello Tuxny, I am sorry to hear you are having trouble with your chair. In order for us to help, you will first need to file a claim. Never fear, it is easy. You can file a claim online anytime. Just follow the steps below. File a Claim Online 1. Go to www.squaretrade.com 2. Click File a Claim at the top of the page. 3. If you already have an online account, just log in. To create a new account, enter the email address you used when you purchased your protection plan, click Set Up, and follow the instructions. 4. Click File/View Claim next to the item you’re having trouble with. 5. Follow the steps to file your claim in minutes. regards, Ali

    submitted bySquareTrade Specialist - 1 year ago
    Brand expert

Q: How do I contact Allstate for vlaim

submitted by Sharon - 4 months ago
  • A: Air mattress no longer fills with air. Pump makes noise. Does not stay filled with air

    submitted byCustomer - 3 months ago

Q: The item I purchased the protection was defective so we returned it and decided to go with a different product. Can I apply this protection to a new purchase?

submitted by Rfierro - 5 years ago
  • A: Hello Rfierro Protection plans cannot be transferred from one item to another. That’s because each SquareTrade Protection Plan is designed for the specific item it protects. If you’ve returned your original item and purchased a similar item, you will still need to cancel your original protection plan and purchase a new plan for your new item. regards, Ali

    submitted bySquareTrade Specialist - 5 years ago
    Brand expert

Q: I never got my email for the protection information now what do I do?

submitted by Krystih - 3 months ago

Q: Need pack n play fixed bottom is ripping

submitted by Sharon - 4 months ago

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