Pre-Owned Apple iPhone SE (2nd Generation) Unlocked

Arrived right on time. Actually, one day early. Works like a charm. Exactly as advertised. It was ordered to replace a phone with a shattered screen for a family member. SE phones contain iPhone 11 chip — with a much lower price tag.

Battery only lasts 2 hours and dies

I bought this in person at Target. Apple Care tech support walked me through setting up the phone. Come to find out, the maximum battery capacity is only 81%, the screen is murky and yellow. At the time of purchase I was hesitant about buying a used phone. Target assured me that I could return it if there was a battery problem, but that Target could not open the box and turn the phone on, and I could not examine the phone for wear and tear before purchasing it. But, they added, I could return it if there were any problems. Well, I was also assured by Target and the packaging that the phone is in refurbished and restored condition. Apple Care advocated for me, saying that Target should be selling a product that is only cosmetically damaged, and there should certainly not be any image quality problems, and that could indicate the previous owner dropped the phone, or there's a graphics chip problem, or air in parts that should be sealed. That's all above my understanding of cell phones. But, the phone is not in good condition. I haven't even tried the camera. I called a local Target store to return it, and was told they could accept the return and replace the phone with the same make and model and capacity. I drive to Target. Nope. Team lead tells me this phone is from a different district. Okaaay. It's from a Target store in the same county, that is pretty far drive with a $5.50 bridge toll. I drive to another Target. They tell me Target stores can no longer order for customers on Target.com and they direct me to the website to reorder. I'm nearing the threshold of when the hassle is not worth $200 savings. And for $200 I could've had a brand new phone. Not worth it. Inconsistent reassurances from Target staff. Waste of time and gas, and now I have this to figure out tomorrow. Moral of the story is, I don't think Target refurbished this particular phone. The second Target told me it was probably just turned in by a customer and restocked to sell. That would make sense because the box came without any instructions, or charger, or headphones. Nothing but the phone in a clear acrylic box that was taped closed.

Works great.. easy to set up

Sold as being “certified pre-owned” and fully functional. However, this isn’t the case sadly. I’ve now invested $200+ in a phone that doesn’t charge, won’t accept a SIM card, and has a broken camera. I’m stunned as to how this could be considering all the “testing” Target supposedly does before reselling used phones. Also, I came in twice to buy this phone. The first time I was told I couldn’t buy it because there was no key holder present. The next day, I was told that wasn’t even true and that I could’ve purchased it when I came in the first time. In general, I’m just so disappointed with the quality control in this situation, as well as, what I can only assume is, laziness. $200 is a cheap phone- if it works. Now I have a $200 paper weight.