Q&A(9)
Q: I love aquaphor , but I have one question is the healing baby aquaphor for dry skin a white color like the diaper rash one? Because I also use the regular ointment for his dry eyes or I would also have to buy that separately
A: Hello! This product is white with a grayish tint. You can view the color if you hover over the images to left of the main product images and scroll through. Hope this helps!
submitted byTarget Beauty Consulting - 4 years agoBrand expertA: The Aquaphor Baby Diaper Rash Cream is white. Both the Aquaphor Baby Healing Ointment and the Aquaphor Healing Ointment can vary in color from opaque to more beige depending on the batch. None of these products are appropriate for use around the eyes.
submitted byAquaphor Team - 4 years agoBrand expert
Q: Is this product sealed in any way? It doesn't look like it comes with the protective plastic seal. Thanks.
A: The Aquaphor Baby Healing Ointment 14 oz jar does have a safety seal under the lid across the opening. We do not recommend using the product if the seal is missing or not intact.
submitted byAquaphor Team - 4 years agoBrand expertA: Yes it has a white seal over it.
submitted byTreanya - 4 years ago
Q: why is this called baby when the formula is the same as the regular one? the previous questions show aquaphor team verified it's the same formula.
A: The Aquaphor Healing Ointment and the Aquaphor Baby Ointment are the same formula. We know that many parents and caregivers shop in the baby care aisle when looking for skin care products for children. Our retail partners have asked that the product state “baby” if it is shelved in the baby care aisle.
submitted byAquaphor Team - 2 years agoBrand expert
Q: My radiation therapist recommended Aquaphor for my skin during treatments..if both formulas are the same( regular vs baby) which should be used? Thanks
A: Aquaphor Healing Ointment and Aquaphor Baby Healing Ointment are the same formulas, therefore either product can be used. We wish you all the best.
submitted byAquaphor Team - 5 years agoBrand expert
Q: How is this different from the regular aquaphor?
A: Aquaphor Baby Healing Ointment is the same formula as our Aquaphor Healing Ointment. This multi-purpose ointment can be used to protect or soothe extremely dry skin and relieve diaper rash.
submitted byAquaphor Team - 5 years agoBrand expert
Q: Is it safe to put this cream near his mouth?And this works with face rashes?Thank you
A: I use it on my baby’s cheeks in the winter. I’m not sure if you’d want to use it closer to the mouth though, that would probably be a question for the pediatrician.
submitted byJjjj - 6 years ago
Q: Does the top pop open or screw off to open?
A: The top of the tub screws off, it is easy to use.
submitted byJjjj - 6 years ago