Q&A(9)
Q: do these kids tooth brushes need refills or do we just buy a new tooth brush?
A: Thank you for your question, Michelle. The brush head is not replaceable. Dental professionals recommend replacing your toothbrush every three months, or earlier if the bristles become worn. If you have any other questions, comments, or concerns, please feel free to call/text us at 800-833-9532. Our team is available to help Monday - Friday, from 9 - 5 Eastern. Please reach out to us directly and we'll be glad to help! Please mention your reference number: 007714165A, when contacting us.
submitted byThe Arm & Hammer Team - 2 years agoBrand expert
Q: What kind of batteries are used for replacements?
A: Thank you for your question, Elisabethh. Use only 2 AAA alkaline batteries.
submitted byThe Arm & Hammer Team - 3 years agoBrand expert
Q: This toothbrush has a cover or no?
A: Thank you for your question, Maia. Our Spinbrush Paw Patrol Kids Toothbrush does not come with a cover.
submitted byThe Arm & Hammer Team - 3 years agoBrand expert
Q: They shortened the battery life as many complained. This only lasts few days or a week and battery dies. Why did they shorten the battery life? Will they offer refund?
A: We apologize for the delayed response, and are sorry to learn about your disappointment/ experience, ffrgrgrgrgr. We'd like to make this right if we can. Our team is available to help by phone/text message at (800) 524-1328 or web chat by visiting armandhammer.com and clicking Chat with Us! Monday - Friday, from 9 - 5 Eastern. Please reach out to us directly and we'll be glad to help! Please mention your reference number: 007283490A, when contacting us.
submitted byThe Arm & Hammer Team - 4 years agoBrand expert
Q: How can I choose between the girl or boy characters on the toothbrush?
A: Hi Tbrown, This is sold as a mixed case, so unfortunately there is no way to select a specific character. Instead, the selection will result in either a Chase, Marshall or Skye 1 CT brush. Thank you.
submitted byarm & hammer product expert - 4 years agoBrand expert
Q: Is there a recommended age for this product?
A: We recommend that any child under 3 use this under adult supervision.
submitted byArm and Hammer Expert - 6 years agoBrand expert
Q: Hi is this product BPA free?
A: This product does not contain BPA.
submitted byArm and Hammer Expert - 6 years agoBrand expert
Q: Can the head be replaced when necessary?
A: Not that I can tell, it appears to be all one piece.
submitted byJEKE - 8 years ago
Q: can this also be plugged in?
A: No, it doesn't plug in.
submitted byJEKE - 8 years ago