Q&A(4)
Q: Is the barrel seat detachable/removable?
A: Hi, The bottle support is removable on this model. Please let us know if you have any other questions. We are happy to assist
submitted byWater Cooler Expert - 2 months agoBrand expert
Q: Is this water cooler BPA free?
A: All of the plastics that come in contact with water in our systems are BPA free and certified. Our tanks are made from high grade stainless steel 304, which is inherently BPA free. The hot tank heating element is composed of 316 stainless steel coils which helps reduce bacteria growth.
submitted byWater Cooler Expert - 6 months agoBrand expert
Q: Can you use zero water filters with this water cooler?
A: Hi benw. This model does not use filters. This water cooler requires any standard 3-5 gallon jug.
submitted byWater Cooler Expert - 4 years agoBrand expert
Q: Does the top white cylinder come off? I need it to detach from the cooler to place my water filtration system. The top needs to be flat, not elevated.
A: Hi warley. Please contact our Customer Support Team so we can provide an answer to this question. We are not sure we can provide this information. Our Customer Support Team can be reached at 1-800-256-0695 or support@avalonh2.com.
submitted byWater Cooler Expert - 4 years agoBrand expert
Q: Will any 5 gallon or 3 gallon jug work for this? I have read that some brands like Primo require specific jugs to fit the dispenser. But I already have some jugs from Water and Ice!
A: Hi, Yes, any brand bottle will work as long as it is 3 or 5 gallons and the neck of the bottle is 48-55 mm. If you have any additional questions or need any additional information please contact our customer support team at 1800-256-0695 or by email at support@avalonh2o.com. Thank you!
submitted byWater Cooler Expert - 6 years agoBrand expert