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Q&A(14)

Q: Hi My son is a teen but don't want him using very harsh exofoliating products .. would this be a good product to use ? Also pimples that have left light dark spots on his face what should I do ?

submitted by Ms - 7 months ago
  • A: Hi, Good day! This product will reveal radiant skin and improve skin tone and texture with its brightening and exfoliating daily face scrub. The oil- and soap-free facial cleanser is hypoallergenic and non-comedogenic, suitable for all skin types. Another option for sensitive and dry skin is the Aveeno Calm + Restore Nourishing PHA Facial Exfoliator. It's important to visit a Dermatologist to prescribe the best exfoliating products for pimple marks/ dark spots. Thank you.

    submitted byJohnson & Johnson - 7 months ago
    Brand expert

Q: Hello, May I know what is difference why people prefer the green cap vs the brown cap? Of the green cap since there are 2 before the bown cap was most popular? Can you share?

submitted by mamas - 1 year ago
  • A: The green cap is more gentle than the brown cap version. It's also very hard to find anymore which seems to indicate it's being phased out.

    submitted byChickenmistress - 1 year ago
  • A: Hi mamas! Thanks for noticing the cosmetic changes to our product, and we look forward to your future. Have a wonderful day!

    submitted byJohnson & Johnson - 1 year ago
    Brand expert

Q: Is this pregnancy safe?

submitted by JG - 4 months ago
  • A: Hello, we suggest to consult your Healthcare provider before using the product.

    submitted byJohnson & Johnson - 1 month ago
    Brand expert

Q: I don't see "cruelty free" anywhere on this product??

submitted by CatLover - 4 months ago
  • A: Hello, Great question! From a dermatologist recommended skin care brand, this gentle face scrub is soap-free & oil-free

    submitted byJohnson & Johnson - 4 months ago
    Brand expert

Q: Why doesn't the label on the product say non-comedogenic but on websites it's listed as non comedogenic?

submitted by Huffy - 1 year ago
  • A: Hi Huffy! We apologize for the confusion, and would like to confirm that this product is in fact non-comedogenic. Thank you so much for choosing Aveeno and have a wonderful day!

    submitted byJohnson & Johnson - 1 year ago
    Brand expert

Q: does this product contain any form of alcohol ingredient?

submitted by Melissa - 1 year ago
  • A: Hi Melissa! Thank you for reaching out to us today. This product is alcohol free! Please let us know if you have any other questions.

    submitted byJohnson & Johnson - 1 year ago
    Brand expert

Q: Does this work to help lighten brownish sun spots and old red marks left from either solar keratosis or acne? Also can it be used in conjunction with a hydrating face wash?

submitted by Spanky - 2 years ago
  • A: Thanks so much for asking! While our Brightening Daily Scrub helps to even skin tone and texture, it is not intended to help medical conditions such as solar keratosis. We always recommend speaking to a trusted medical professional for the best advice on products for your needs! If you still would like to try out this scrub, it can be used alongside a hydrating face wash. If you ever have more questions, feel free to reach out!

    submitted byJohnson & Johnson - 2 years ago
    Brand expert

Q: did they change fragrance?

submitted by Tracy - 2 years ago
  • A: Hi Tracy, the last reformulation of this product was in 2020, and did not affect the fragrances used. It's still the same scent you know and love!

    submitted byJohnson & Johnson - 2 years ago
    Brand expert

Q: Does this product have mercury in it?

submitted by Elizabeth - 2 years ago
  • A: No, this product does not contain mercury.

    submitted byJohnson & Johnson - 2 years ago
    Brand expert

Q: Is this cruelty free?

submitted by LIZ - 2 years ago
  • A: We do not conduct animal testing in the research or development of our cosmetic products. We validate our cosmetic products as safe and effective without any animal tests, but some countries still require animal testing data to meet their own regulatory requirements. We believe in a future where cosmetics testing is always animal free and are more dedicated than ever to making this a reality. We respect animal welfare and appreciate your engagement on this important topic. To learn more about our scientific and advocacy efforts, please visit our website at: https://www.jnjconsumerhealth.com/our-commitment/ingredients/animal-welfare.

    submitted byJohnson & Johnson - 2 years ago
    Brand expert

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