Q&A(6)
Q: Is this supposed to work by shaking it? It was lighting up when I first opened the package but I can’t seem to make it do anything now. Feeling kinda dumb lol.
A: Thank you for your question! Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST so that we can better assist you!
submitted byKids2 - 4 years agoBrand expertA: There is a tiny button that you can press to make it work or not work....Hope that helps:-)
submitted byMommaBlueJ - 6 years ago
Q: What are the names of the 4 musical classical music pieces played in this toy?
A: Thank you for the question! -The Four Seasons, Spring, RV 269, 1st Movement -The Four Seasons, Autumn, RV 293, 1st Movement -Water Music, Bourrée -Sonatina in F
submitted byKids2 - 3 years agoBrand expert
Q: The toy worked when we first got it. We had to replace the batteries, and now it does not work. Any suggestions?
A: Thank you for the question! If you are having a problem with your current product, please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We want to see how we can help!
submitted byKids2 - 4 years agoBrand expert
Q: Is it ok for the baby to put the toy in his mouth?
A: Thank you for contacting Kids 2! At Kids 2, we not only strive to make products that are enjoyable, but that are also safe for you and your child. Kids II, Inc. products meet or exceed all U.S. Safety Guidelines and Regulations. It is important for you to know that Kids 2 products are certified by accredited independent laboratories such as Intertek Testing Services (ITS) and Bureau Veritas (BV). We have families of our own and we understand how important safety is to our customers. You can be assured that we will do everything we can to make sure that your child has a happy, enjoyable and safe experience with our products. Thank you,
submitted byKids2 - 5 years agoBrand expert
Q: What kind of batteries do this toy need?
A: Thank you for contacting Kids 2! This toy takes 3 AG13 batteries. Kind Regards,
submitted byKids2 - 5 years agoBrand expert
Q: Is this BPA free? The plastic, etc.
A: Thank you for contacting us. It is important for you to know that Kids II products are also certified by accredited independent laboratories such as Intertek Testing Services (ITS) and Bureau Veritas (BV) as well. The materials in our products are not made with natural rubber latex and they meet global phthalate, lead and BPA requirements. We do not use any materials that are likely to contain BPA. Best regards.
submitted byKids2 - 6 years agoBrand expert