Q&A(42)
Q: how to adjust the height?
A: bought this item for my granddaughter and there is no tab under the tabletop also unable to use on low carpet only tiled floor.
submitted byIsla - 2 years agoA: Thank you for the question! The height adjustment tab is found beneath the walker tabletop. Pull the tab downward and turn horizontally. This will allow you to slide the seat up or down to the desired position. Once selected, turn the tab back to lock into place.
submitted byKids2 - 3 years agoBrand expert
Q: What is the recommended height at which a child is too tall to use this walker?
A: Thank you for the question! The product should not be used once the child's foot placement is completely flat-footed on the highest height adjustment level.
submitted byKids2 - 2 years agoBrand expert
Q: Hi,can we use this walker on carpet floor
A: Thank you for the question! The product is designed to move and rotate smoothly on both low carpeting and hardwood flooring.
submitted byKids2 - 3 years agoBrand expert
Q: I need the item number for this product
A: Thank you for the question! The product UPC is 074451119017.
submitted byKids2 - 3 years agoBrand expert
Q: What kind of batteries are needed? Are batteries included
A: Thank you for your question. Batteries: 3 AA Batteries Required
submitted byKids2 - 3 years agoBrand expert
Q: Does the chair swivel ?
A: Thank you for the question! The plush seat attachment does not swivel and is secured in place when installed according to the product assembly instructions.
submitted byKids2 - 4 years agoBrand expert
Q: Can it’s work on carpet?
A: Thank you for your question. The Sky Explorers Walker™ should be used only on flat surfaces free of objects that could cause the walker to tip over.
submitted byKids2 - 4 years agoBrand expert
Q: Can the seat be washed? And if so, how do you remove the fabric for washing.
A: Thank you for the question! Seat pad – Machine wash with cold water, gentle cycle. No bleach. Tumble dry, low heat.
submitted byKids2 - 4 years agoBrand expert
Q: How do you adjust the walker?
A: Thank you for the question! The height adjustment tab is found beneath the walker tabletop. Pull the tab downward and turn horizontally. This will allow you to slide the seat up or down to the desired position. Once selected, turn the tab back to lock into place.
submitted byKids2 - 4 years agoBrand expert
Q: Does this walker fold for storage
A: Thank you for the question! The walker requires disassembly for storage.
submitted byKids2 - 4 years agoBrand expert