Q&A(5)
Q: Is this rug easy to vacuum with the taller pile height?
A: Thank you for your question. This shag rug has a high pile and may require extra effort when vacuuming. We suggest only vacuuming once or twice a week, depending on the foot traffic. We recommend using a canister vacuum without beater bars or disengaging the beater bars when vacuuming. It’s best to use the upholstery attachment of the vacuum and clean the rug by hand or use a carpet/rug rake attachment. Always rotate the rug for even wear every six months. For more information on care and cleaning a Safavieh shag rug, please visit https://safavieh.com/rug-care-and-cleaning.
submitted bySAFAVIEH Product Expert - 2 years agoBrand expert
Q: Does the gray/cream color combo create a taupe look to it?
A: Hello! Please be advised color is subjective. We do our best to identify the colors of every rug as accurately as possible but there can be instances when color variations lead to subjective interpretations of particular color tones. Also, due to differences in monitor size & screen resolution, the color may appear slightly different in your browser than they do in person. If you would like to purchase a sample size from one of our collections, please contact a Safavieh Retail Store or a Safavieh Dealer in your area. Thank you for your question!
submitted bySAFAVIEH Product Expert - 2 years agoBrand expert
Q: How thick is the rug? I want to see if it can fit under doors when they open. Thank You.
A: The Berber Shag has a pile height of 1.18". The overall thickness is about 1.50". Thank you for your question.
submitted bySAFAVIEH Product Expert - 3 years agoBrand expert
Q: This rug looks to have a Touch of Blue in it. Is that accurate?
A: The Berber Shag in grey/cream does not contain blue. Thank you for your question.
submitted bySAFAVIEH Product Expert - 3 years agoBrand expert
Q: Is the backing of the rug already non slip?
A: Hello Martha, This rug is not a non-slip rug. We would recommend the use of a rug pad underneath. Thank you,
submitted bySAFAVIEH Product Expert - 4 years agoBrand expert