Q&A(5)
Q: Is there any direction you have to put the code in and will it automatically unlock when you put the code in or do I have to press a button or something?
submitted by azuli3taa - 4 months ago
A: You just need to line the combination up between the arrows and pull open. For more information regarding this product, or any others from Master Lock, please contact our Customer Support at 800-464-2088 US, 1-800-227-9599 CAN
submitted byMasterLockCompany - 4 months agoBrand expert
Q: Can this chain be straightened out? Or is it always will be curvy? Thanks.
submitted by bnm81002 - 10 months ago
A: It will tend to coil up.
submitted byMasterLockCompany - 10 months agoBrand expert
Q: I lost my combination. How do I get it back?
submitted by Mopl - 1 year ago
A: This type of lock does not have a serial number on it therefore, we do not have the combination on file.
submitted byMasterLockCompany - 1 year agoBrand expert
Q: How long is the cable
submitted by EarleH - 5 years ago
A: 4 foot
submitted byMasterLockCompany - 5 years agoBrand expert
Q: How do you set the combination on this lock
submitted by Anita - 5 years ago
A: Hello. The combination on this cable lock cannot be changed. Sorry for any confusion, we notice this has to be changed on the product page and will get right to it.
submitted byMasterLockCompany - 5 years agoBrand expert