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Q&A(80)

Q: How does the steam come out? Do I have to pump the handle or press down to make it steam?

submitted by Trish - 7 years ago
  • A: Hi Trish - no pumping or pressing required. After the mop has been plugged in for 30 seconds you press the button on the front to make it steam. you can get light, medium or heavy steaming depending on how many times you press the button. It makes mopping easy!

    submitted byCarol - 7 years ago
  • A: There's a button you press on the front to make it steam.

    submitted byLauren - 7 years ago
  • A: Good question, Trish - the steam comes out automatically, depending on the amount of steam selected. There's no trigger or pump that needs to be pressed.

    submitted byAskBISSELL - 7 years ago
    Brand expert
  • A: I plugged in power steam Filled with water but no light is flashing to let me know I can use it What's wrong

    submitted byRhonda - 4 years ago

Q: Can this be used on ceramic tile? Or is there another Bissell you recommend?

submitted by Alicial83 - 8 years ago
  • A: Hi Alicia. This steam mop works great on ceramic tile!

    submitted byAskBISSELL - 3 years ago
    Brand expert
  • A: Yes, I've used it in my tile floors for 3 years and it works great.

    submitted bySonja - 8 years ago
  • A: It works great in tile. I use the high setting for tile

    submitted byAnonymous - 8 years ago

Q: Can this be used on Vinyl floors

submitted by shadowwtcr - 8 years ago
  • A: Before recently installing our vinyl flooring, I checked with the sales person and asked if I could use my steam mop on it. I had read that it was not recommended. The sales person at the store told me it was ok to use a steam mop. I was a little reluctant, but decided to go ahead and use it. My vinyl is glued down and so far I've had no problems using the mop on it. Hopefully, over time, it is still going to be ok. I don't know if it depends on the brand or not. Mine is Tarkett.

    submitted byVBfan - 8 years ago
  • A: That's a great question, Shadowwtcr - we do not recommend using steam on vinyl. Check out our BISSELL CrossWave which will work really well on your floors: http://www.target.com/p/bissell-174-crosswave-153-all-in-one-multi-surface-cleaner-white-chacha-lime-1785/-/A-51198563

    submitted byAskBISSELL - 8 years ago
    Brand expert
  • A: I'm a professional handyman of 36 years, regardless of others who 'think' their professionals Tarkett is best there is when comes to flooring. Awe yea big box stores will claim other brands, but ask them to get you Tarkett, and you'll find out they cannot. Is because they have contract with other brands? No, they don't meet Tarkett standards. Reason most DIY and some contractors get frustrated installing and maintenance is they're not diligent in what their doing, and they don't take the time read mfg. specs. Tarkett "cannot" be installed without use of Tarkett mfg. tools, simply as that, no way around it, the least little speck of debris the track (groove) then you've done messed up. Another tip Linoleum (Lino) is a "type" of floor covering, not brand named. Linoleum and vinyl "are not" the same. It isn't the steam that damages the covering, its the type of adhesive used to apply the covering. Best method is like cleaning carpet test a inconspicuous spot first not all floors are applied the same; and, never every use butyl on any floor where pets eat, sleep, or children play. Final those working in stores usually are not pros, some are very informed of "their employers" products, but like said if you want your answer test it first or ask a qualified professional tradesman who has actual installed several types of flooring.

    submitted byDave - 6 years ago

Q: Can I use this on a laminate floor ( not a wood one). Thank you

submitted by Muskegocin - 6 years ago
  • A: I read it should be at the lowest setting: "Steam mops use a significant amount of water and heat while cleaning, and should, therefore, be used carefully. By using the right technique, you can effectively clean and sanitize your laminate flooring. Experts advise that you follow the natural grain of the floor. Going against it can cause moisture to penetrate the tiny cracks and crevices and cause damage (1). If your steam mop isn’t specifically made for laminate, choose a low setting to avoid excessive heat. Test First Before steam mopping your entire floor, give the mop a test in a small corner to make sure it won’t do any harm. Check the floor after a few strokes to make sure water is at a minimum. If you do notice standing water, wipe it off using a clean cloth or towel. It’s also important that you don’t make steam cleaning a part of your everyday cleaning regime. The hot steam can weaken the seal on your laminate floor. Some floor manufacturers will even void warranties if cleaned with steam (2)." (Excerpt taken from ohsospotless.com)

    submitted byTofunut - 5 years ago
  • A: Good question! Yes, this mop can be used on laminate flooring!

    submitted byAskBISSELL - 6 years ago
    Brand expert

Q: Can anyone tell me how hot the steam is on these??? Reason being I have a medical issue that the more sterile things are kept the better off I feel.

submitted by Chris - 7 years ago
  • A: The machine heats the water to a steam state so very hot. The floor dries very quickly. Comes with two washable covers. It also has three steam settings

    submitted byAnonymous - 7 years ago
  • A: Hi Chris. This machine is designed to sanitize floors with the natural power of steam. It reaches 212 degrees Fahrenheit to product steam. Hope this helps!

    submitted byAskBISSELL - 3 years ago
    Brand expert

Q: Can you use tap water with this cleaner?

submitted by jan - 8 years ago
  • A: Good question, Jan - we recommend using distilled water with this steam mop.

    submitted byAskBISSELL - 8 years ago
    Brand expert
  • A: I follow the recommendation and use distilled water in mine. I'm assuming using tap water would eventually cause problems and I don't want to take the chance. Distilled water is cheap enough, it's not a problem.

    submitted byVBfan - 8 years ago

Q: Can this mop be used on wood floors?

submitted by Chipmunk - 4 months ago
  • A: Yes, it can be used on sealed wood flooring, but we always suggest consulting the flooring manufacturer for cleaning requirements.

    submitted byAskBISSELL - 4 months ago
    Brand expert

Q: How long does the floor dry after steam mopping?

submitted by Curious - 5 months ago
  • A: It's very quick, just a few minutes.

    submitted byAskBISSELL - 5 months ago
    Brand expert

Q: What type of pads do I buy? I want to get some extra ones.

submitted by smb - 6 months ago
  • A: Replacement pads are always available through BISSELL online or over the phone at 1-800-237-7691.

    submitted byAskBISSELL - 6 months ago
    Brand expert

Q: Should I empty the water tank chamber after steaming ?

submitted by Dessy - 7 months ago
  • A: Hi Dessy. If you're using distilled water as directed you are okay to leave water in the tank.

    submitted byAskBISSELL - 7 months ago
    Brand expert

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