Q&A(7)
Q: Is there a wedge piece that is supposed to come with this to hold up the bear head? There is a little pocket in the back but when I opened my package there wasn’t anything in there to prop up/fit in the pocket?
A: Thank you for your question! Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST so that we can better assist you!
submitted byKids2 - 4 years agoBrand expertA: No..I thought the same thing. You are supposed to prop it up using the pocket. Not very practical, I know
submitted byB - 7 years agoA: The pocket you mention should open and be used to prop up the head. There is not a separate piece.
submitted byLcb - 7 years ago
Q: Is it easy to wash this item?
A: I was afraid to wash it in the machine because the prop part is stiff and felt like it would lose its structure if machine washed.
submitted bymtw - 6 years agoA: Thank you for your question! Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST so that we can better assist you!
submitted byKids2 - 4 years agoBrand expert
Q: What age is appropriate for this
A: Thanks for your question about the Bright Starts Tummy Time Prop & Play Mat! This item is for use from age 0 to 3 years old.
submitted byKids2 - 6 months agoBrand expert
Q: How small does it fold up for storage? Wondering if it would fit in a diaper bag. Thanks
A: Thanks for the question! This Play Mat folds to 4.7 in (H) x 15.4 in (W) x 13.6 in (L).
submitted byKids2 - 1 year agoBrand expert
Q: Are the plastic pieces BPA free?
A: Thank you for the question! The materials in our products are not made with natural rubber latex and they meet global phthalate, lead and BPA requirements. We do not use any materials that are likely to contain BPA.
submitted byKids2 - 4 years agoBrand expert
Q: May I know the dimension of it's box packaging? Thanks!
A: Thank you for the question! The product packaging dimensions are 15”w x 3”d x 15”h.
submitted byKids2 - 5 years agoBrand expert
Q: Where do I find the order number on a registry item?
A: Thank you for your question! Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST so that we can better assist you!
submitted byKids2 - 4 years agoBrand expert