Q&A(5)
Q: shortly after getting this toy it stopped rolling! is there a way to fix this or is the toy broken now? would be seriously disappointing and frustrating for a baby toy to break that fast >:(
A: I bought three of these, and all three stopped working after a few weeks. This product is terrible. Why does it break so easily?
submitted bytwojoe - 2 years agoA: This toy broke after the first week for me. I took the battery cover off it was full of liquid from leaky batteries! Cleaned it up and put in some eneloops and the monkey worked.
submitted byNone - 2 years agoA: Please reach out to the manufacturer for assistance.
submitted byKids2 - 3 years agoBrand expert
Q: Does this toy work on carpeted floors ?
A: I'm happy to hear from you. Please use on a flat surface.
submitted byKids2 - 1 year agoBrand expert
Q: I got this for my son and shortly after it stopped rolling in its own. Is there a way to fix this or it it just broken now? would be seriously disappointed if a baby toy breaks that easily >:(
A: Please reach out to the manufacturer for assistance.
submitted byKids2 - 3 years agoBrand expert
Q: Si lo compro en linea, me puede llegar a mi casa, en la frontera de México. Rio bravo tamaulipas.
A: Thank you for providing feedback. Please reach out to our Consumer Services team at 800-230-8190 Monday -Friday 8 am -5 pm EST. We want to see how we can help!
submitted byKids2 - 4 years agoBrand expert
Q: It says this is for 6-36 months but then at the top says warning choking hazard not for children under 3 years... which one is correct?
A: Thank you for reaching out to Kids 2! This toy is suitable for ages 6 months and older. Kind Regards,
submitted byKids2 - 5 years agoBrand expert