Brother ScanNCut SDX125E Electronic DIY Cutting Machine with Scanner

I love my machine. Purchased about 4 years ago. Having problems with the mat feeding properly, which I hope gets fixed soon.

The machine works fine, but getting images into a format that it can use is a little convoluted.

Quality, very capable machine. Unfortunately, the mats are both expensive and poorly made, losing their tackiness far sooner than anticipated. For this reason, I do not recommend this machine.

After spending hours researching which cutting machine would be best, I picked the Scan and Cut SDX125e and couldn't be happier! I wasn't expecting the detail in the cuts to be as perfect as they are, even with some of my smaller detailed designs. Definitely recommend this product to anyone in the market!

I am so disappointed. I bought this machine for my business and to also make crafts with my son. I opened the box, set up the software and got right to work. First thing I realize is the software I was hoping to use isn’t available in the US. That was the first of many problems. To sell a machine and not disclose this is not acceptable and I feel as though I was scammed. The second issue is cutting a circle. I printed my customers business logo on a sticker sheet and scanned it into canvas workspace. I aligned everything perfectly and put circles around the stickers where I wanted to cut. I then proceeded to cut the stickers and to my surprise they were completely off. I wasted an entire package of sticker paper thinking it was user error and unfortunately it is the machine. After a few uses of trial and errors now my mat won’t load properly. The right side is moving and the left side freezes which dragged my mat in sideways and caused it to fold multiple times. I am beyond frustrated I spent so much money on a machine that had such good reviews. The last issue I just experienced was buying a 12 by 24 mat to try and cut vinyl. I go to load a BRAND NEW brother mat and the machine cannot recognize the mat. How is this possible? Multiple attempts and I gave up. I am sending this machine back tomorrow. Don’t waste your money.

This is probably a great machine. The problem I’m sure is the operator. There is much to learn about how it works. I feel like I stay confused. Hoping it gets better.

Love this machine! There are so many helpful tutorials on line if you get stuck. You can honestly get started just by turning it on and complete your first project.

The company hides such information about the cutting speed, as they wanted to press you to buy; they do not accept your return and do not accept any Amex cards, which demonstrates that they are not honest with their customers.

Love it! A perfect cutter that does everything i need it to do and effortlessly

I have purchased 2 scan n cut machines and they have both failed, one within 2 months and the first within a year. It doesn’t load the mat correctly, it goes in crooked. New mat, old mat, it doesn’t matter. When it cuts it shifts the mat, ruining a lot of expensive paper. I’m about to throw the machine out the window. Brother knows about these issues and doesn’t care. I will never buy another brother machine nor will I ever recommend one to anyone.

So far so good! Recently purchased this machine and just learning how to use it!

This machine hasn't cut since the dayI got it. I have reached out to brother and have they have not been successful with helping me. I have watched many video's and have joined groups to figure this out. It is now in for service. Really not happy. Does not work as advertised

I have yet to be able to successfully use this tool. I even found a dealer and paid for two classes.

I love my Scan N Cut!!! It is very easy to use but there is a learning curve. I embroider using my embroidery/sewing machine. My projects come out perfectly and beautifully. Scan N Cut has opened up a whole new hobby for me. It is so much fun!!! It has given me the confidence to step outside my comfort zone and try something new. I feel like it was the "missing piece" I needed to take my machine embroidery skills to a new level.

I have never had a printer that was so easy to use! Brother brand is the way to go! I’ve always bought other brand and only had luck with them for about the first few prints! But not this one. I can be anywhere away from my printer and request that something gets printed and when I arrive it’s there in the tray waiting for me! How handy! The set up was super easy!

I love my scan and cut machine. I wish there were more patterns for cutting on it.

I sent my unit back. I found it complicated to set up. I didn’t understand why there are two apps to use it. It couldn’t be used on windows so I couldn’t set it up on my laptop. It had to be setup on my iPad or phone. . It could have just been me but it seemed too complicated compared to the cricut.

A must have for all makers. This machine is life saver. Only negative is not the machine but Brothers cutting mats. Adhesive wears out too easily and fabric doesn’t stick thus resulting to bad cuts.

Only used a handful of times was like brand new. Machine now won't turn on cost as much to fix as a new machine. At their price point should last more than 10 uses on simple items. Bought a bunch of accessories that are now useless. Tell me why my older cm never had these issues

This machine has so much potential but it falls short. It is not very user friendly. I think it would help if the canvas workshop had an app for the iPad. I bought it to save me time, and so far it has cost me time and money.