Business Etiquette for Dummies - (For Dummies) 2nd Edition by Sue Fox (Paperback)

About the Book

This resource offers tips and advice on how to make a great first impression and maintain it, deal with bad managers and difficult personalities, craft clear and effective communication in the workplace, and much more.

Book Synopsis

Make no mistake, etiquette is as important in business as it is in everyday life -- it's also a lot more complicated. From email and phone communications to personal interviews to adapting to corporate and international cultural differences, Business Etiquette For Dummies, 2^nd Edition, keeps you on your best behavior in any business situation.

This friendly, authoritative guide shows you how to develop good etiquette on the job and navigate today's diverse and complex business environment with great success. You'll get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business. You'll find out how to behave gracefully during tense negotiations, improve your communication skills, and overcome all sorts of work-related challenges. Discover how to:

• Make a great first impression
• Meet and greet with ease
• Be a good company representative
• Practice proper online etiquette
• Adapt to the changing rules of etiquette
• Deal with difficult personalities without losing your cool
• Become a well-mannered traveler
• Develop good relationships with your peers, staff, and superiors
• Give compliments and offer criticism
• Respect physical, racial, ethnic, and gender differences at work
• Learn the difference between "casual Friday" and sloppy Saturday
• Develop cubicle courtesy
• Avoid conversational faux pas

Business etiquette is as important to your success as doing your job well. Read Business Etiquette For Dummies, 2^nd Edition, and make no mistake.

From the Back Cover

Navigate cultural differences in meeting styles and gift-giving

The fun and easy way to say and do the right thing in all business situations

Want to be on your best business behavior? This friendly, authoritative guide shows you how to develop good etiquette on the job and successfully navigate today's culturally diverse business environment. You get savvy tips for dressing the part, making polite conversation, minding your manners at meetings and meals, behaving at off-site events, handling ethical dilemmas, and conducting international business.

Discover how to:

• Make a great first impression

• Practice proper online etiquette

• Build your verbal and written skills

• Deal with difficult personalities

• Become a well-mannered traveler

About the Author

Sue Fox is the author of Etiquette For Dummies, 2nd Edition, and a professional member of the International Association of Protocol Consultants (IAPC) in Washington, D.C.