Q&A(33)
Q: Is the cover waterproof, removable, and washable?
A: We do not suggest removing the cover. We suggest spot cleaning!
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: Is the cover waterproof? If I use a mattress protector, will it reduce the softness of the mattress or make it feel hotter?
A: Hi there! When choosing a mattress protector you'll want to go with one that offers breathability. Keeping this in mind will help to ensure that the cooling elements are not impacted. Hope this helps!
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: does the mattress come with frame
A: Great question, our mattresses and frames are sold separately.
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: Can this mattress be used on a hospital bed frame that elevates?
A: While we would need to see the specific hospital bed to be 100% sure, our mattresses are indeed compatible with most adjustable bases.
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: Is this the original casper mattress
A: Great question, the mattress you have selected here is our Element Mattress which differs from our Original mattress. While both mattresses include our Airscape technology, the Element mattress is 10" with two layers of support and our Original mattress is 11" with three layers of support. We hope this helps.
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: can this mattress be flipped over ...I do not like these new mattresses that you can only turn around and not over
A: Hi there! Our mattresses are designed to be rotated, not flipped. We are so sorry to hear you're not a fan but we can assure you that each layer is carefully designed for optimal comfort and our support team would be happy to answer any questions you might have.
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: can the matteress be put in a california waterbed frame. will it create any extra work changing the bedding?
A: We are not familiar with this frame. However, we can tell you that the best support for your Casper is a frame or foundation with slats that are no more than 4" apart. We hope this helps.
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: What happens to the mattresses that have been slept on and then returned?
A: Great question! We do our best to see that all unwanted mattresses are donated to local charities.
submitted byCasper Sleep Team - 3 years agoBrand expert
Q: Can it be used with a box spring for elevation ?
A: Hi there! We do not suggest using a traditional box spring as it does not provide the proper support for our mattresses and will cause sagging over time. We suggest using our Casper foundation or one like it that provides slats that are no more than 4" apart.
submitted byCasper Sleep Team - 3 years agoBrand expert
Q: what is the thickness of the king mattress
A: The Element mattress is 10" in thickness.
submitted byCasper Sleep Team - 3 years agoBrand expert