Q&A(8)
Q: do you take away the old mattress
A: Hi there! We are afraid we do not offer free pick up for items purchased through our partners.
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: Is this mattress considered "Plush", "Medium" or "Firm" in its comfort level?
A: Great question! We would consider our Original Mattress to be medium-firm. However, each person is different so we would definitely suggest taking full advantage of our 100-night trial to be sure it's the right fit for you!
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: Do you need a box spring with the mattress? How many inches thick is the Casper Original Mattress?
A: Our Original Mattress is 11". We do not recommend using a traditional box spring as this does not provide the necessary support for your Casper mattress. If you have a platform bed frame with, no foundation is required. If you do not have a platform bed, we suggest using our foundation or one like it that provides slats no more than 4" apart.
submitted byCasper Sleep Team - 2 years agoBrand expert
Q: Is the King size mattress somewhat foldable? Where I would be able to unpackage it in our downstairs family room and then be able to get it up the stairway into my bedroom after it has had time to air out?
A: While we do not suggest folding your Casper for any extended period of time, you should be able to maneuver your mattress after unboxing to transfer it into a new room of the house.
submitted byCasper Sleep Team - 4 years agoBrand expert
Q: Can you tell me the dimensions of the frame for the casper original mattress? Is the mattress and frame sold as a set?
A: The closest bed frame we have available via Casper.com is called the Upholstered Bed Frame! Our bed frames are sold separate from the mattress and not as a set. Dimensions of the Upholstered Bed Frame will be dependent on the size you are looking for, we have them available in Full, Queen and King sizes.
submitted byCasper Sleep Team - 5 years agoBrand expert