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Q&A(38)

Q: What are the dimensions of the 12 oz and 16 oz bottles of this? thank you

submitted by Marimari - 2 years ago
  • A: Hello Marimari, Thank you for your interest in CeraVe Face Wash, Hydrating Facial Cleanser for Normal to Dry Skin. The dimensions of this product are as follows: 12 Fluid Ounce 3.189 in (width) 1.634in (depth) 7.52in (height) 16 Fluid Ounce 3.504 in (width) 1.969in (depth) 7.52 in (height) We hope this information has been helpful and that you can use our products with great success!

    submitted byCerave Product Expert - 2 years ago
    Brand expert

Q: Can you use this to wash your eyelids?

submitted by Chris - 2 years ago
  • A: No, it says specifically not to get it in your eyes on the bottle. It can cause redness and irritate your eyes. Use a different cleanser for that area.

    submitted byFragrancia Nongrata - 6 months ago
  • A: Hey Chris, Great question! Yes, the Cerave Face Wash is a gentle facial cleanser that can be used to wash your eyelids, along with the rest of your face. It is Fragrance-free, paraben-free, non-comedogenic, non-drying, non-irritating and hypoallergenic! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert
  • A: Hello Chris, Thank you for your interest in CeraVe Face Wash, Hydrating Facial Cleanser for Normal to Dry Skin. CeraVe Hydrating Cleanser was designed to cleanse and refresh the skin without over-stripping it or leaving it feeling tight and dry. Featuring hyaluronic acid to hydrate the skin and 3 essential ceramides that work together to lock in skins moisture and help restore your skin’s protective barrier. MVE Delivery Technology encapsulates ceramides to ensure efficient delivery within the skin’s barrier and slow release over time. Supporting your protective skin barrier, long after you’ve finish applying. This non-comedogenic face wash is an effective yet non-irritating way to start off any skincare regimen. Best for normal to dry skin. However we do recommend avoiding sensitive areas such as the eyelids. We hope this information has been helpful and that you will try our products soon!

    submitted byCerave Product Expert - 2 years ago
    Brand expert

Q: Does it make your skin peel off or is that for certain people because, I was gonna get this but my friend said it made her skin peel off.

submitted by Alia - 2 years ago
  • A: I use this face wash and had to go to washing it once a day and even then my skin still peels on my forehead and nose, where I get acne. Everyone has different skin types though.

    submitted byNatalie - 1 year ago
  • A: Hi There! Thank you so much for asking about our CeraVe Face Wash, Hydrating Facial Cleanser for Normal to Dry Skin. Created with dermatologists, CeraVe Hydrating Facial Cleanser is a gentle face wash with ingredients like ceramides and hyaluronic acid that work to restore the skin’s natural barrier to help the skin lock in moisture. This product is Non-comedogenic, non-irritating and fragrance-free.

    submitted byCerave Product Expert - 2 years ago
    Brand expert
  • A: I’ve used it for years, twice a day and my skin has never peeled off.

    submitted byCD - 4 months ago

Q: Is this okay to use on eczema?

submitted by Taylor - 2 years ago
  • A: Hello Taylor, Thank you for your interest in CeraVe Face Wash, Hydrating Facial Cleanser for Normal to Dry Skin. All of our products are developed by dermatologists and tested specifically for sensitive skin, however since everyone's skin and skincare needs are different, we recommend contacting your treating physician or dermatologist before using our products. We hope this information has been helpful and that you will try our products soon!

    submitted byCerave Product Expert - 2 years ago
    Brand expert
  • A: Hey Taylor, Great question! The Cerave Face Wash would be an excellent option for skin that has eczema! It claims Fragrance-free, paraben-free, non-comedogenic, non-drying, non-irritating and hypoallergenic. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert

Q: should i use this in the shower with a rag?

submitted by John - 2 years ago
  • A: Hi there! Thank you for inquiring about our Hydrating Facial Cleanser. We recommend to wet your skin with lukewarm water, massage cleanser into skin in a gentle circular motion, and rinse. You can pair our Hydrating Facial Cleanser with your favorite cleansing tool such as a wash cloth, cleansing sponge, facial brush.. etc. We recommend changing out the washcloth frequently for sanitary reasons. We hope this helps!

    submitted byCerave Product Expert - 2 years ago
    Brand expert
  • A: Hey John, Great question! Yes you can pair the Cerave Face Wash with your favorite cleansing tool such as a wash cloth, cleansing sponge, facial brush.. etc. We recommend changing out the washcloth frequently for sanitary reasons! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert

Q: Does this cleansers help with combination acne prone skin?

submitted by Manuela - 2 years ago
  • A: Hey Manuela, Yes! This is a great daily face wash with a lotion-like consistency provides 24-hour hydration leaves skin moisturized and non-greasy. For real-time answers to all your beauty questions, use the “Chat with a Virtual Beauty Consultant” button on any beauty product page.

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert
  • A: Hi there! Thank you for inquiring about our Hydrating Facial Cleanser. This product is best for the normal to dry skin types. Our Hydrating Facial Cleanser can remove dirt, makeup and other debris, without disrupting the skin’s natural protective barrier or stripping the skin of its natural moisture. We hope this helps!

    submitted byCerave Product Expert - 2 years ago
    Brand expert

Q: does this product help with clearing acne? will it make you break out?

submitted by Maddie - 2 years ago
  • A: Hey I really love using CeraVe, although all there products are lovely. I would recommened Ance Control Cleanser or Renewing SA Cleanser. No it will not make you breakout.

    submitted byElin - 2 years ago
  • A: Hello there, thanks for reaching out about Hydrating Facial Cleanser for Normal to Dry Skin. Based off the information provided, we'd like to suggest checking out Acne Control Cleanser. This refreshing, gel-to-foam salicylic acid cleanser effectively removes dirt and excess oil, gently exfoliates and penetrates clogged pores to help prevent new acne breakouts. Since individuals exhibit a wide range of sensitivities, if you have any questions or concerns you should discuss with your medical care provider. We hope you can give our products a try soon with great success!

    submitted byCerave Product Expert - 2 years ago
    Brand expert

Q: Do you got to wait a specific time to take it off or leave it there?

submitted by Eric - 3 years ago
  • A: Hi Eric! Thank you for reaching out about our Hydrating Facial Cleanser. When applying this cleanser, wet skin with lukewarm water and massage into skin in a gentle, circular motion. This can be done for up to a minute. We hope this helps and you have great results with our Hydrating Facial Cleanser.

    submitted byCerave Product Expert - 3 years ago
    Brand expert
  • A: Hello Eric! I recommend leaving this cleanser on skin for 60 seconds while gently massaging in circles. We hope this helps!

    submitted byTarget Beauty Consulting - 3 years ago
    Brand expert

Q: Does this contain phthalates or synthetic dyes?

submitted by Angryparent - 3 years ago
  • A: Hi there! Thank you for your inquiry. No, it does not. For a full list of ingredients, please check out our website!

    submitted byCerave Product Expert - 3 years ago
    Brand expert
  • A: Hello! The CeraVe Face Wash, Hydrating Facial Cleanser for Normal to Dry Skin is Fluoride-Free, No Fragrance Added, Phthalate-Free, Aluminum-Free, Contains Ceramides, Contains Hyaluronic Acid, Dye-Free, Noncomedogenic we hope this helps!

    submitted byTarget Beauty Consulting - 3 years ago
    Brand expert

Q: Does this cleanser foam?

submitted by CR - 11 months ago
  • A: Hi CR. Thank you for reaching out to CeraVe regarding the Hydrating Facial Cleanser. This is not a foaming cleanser. We do have the Foaming Facial Cleanser which is recommended for normal to oily skin.

    submitted byCerave Product Expert - 11 months ago
    Brand expert

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