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Q&A(42)

Q: what percentage of retinol is in this serum?

submitted by chara - 3 years ago
  • A: FYI, Neutrogena labels the percent quantity of retinol.

    submitted byWhy not - 11 months ago
  • A: Agree about the garbage response from Cerave for % of retinol! Fortunately there are other companies that do disclose that info. DO BETTER CERAVE!!

    submitted byReneeMI - 2 years ago
  • A: @Cerave Product Expert, in a product advertised as a Retinol Serum, Retinal should be an ACTIVE ingredient with the % disclosed

    submitted byDocrp - 2 years ago
  • A: Hi there! Thank you for your inquiry. Except for active ingredients, information regarding the function and percentage of specific ingredients in our products is proprietary. If you would like more information regarding this subject, please visit www.cosmeticsinfo.org. This website contains safety information about cosmetic products, their ingredients and how they are tested and regulated. We hope this helps!

    submitted byCerave Product Expert - 3 years ago
    Brand expert
  • A: Found this on the web but cannot guarantee accuracy. "The Resurfacing Retinol Serum contains 32 ingredients. This CeraVe serum retinol percentage is 0.3% encapsulated retinol..."

    submitted bySadiesmom - 2 years ago

Q: Hello! If I use differin in the morning is it ok to then use this Cerave retinol at night? Thank you!

submitted by Bobbie - 1 year ago
  • A: Hey Bobbie, Great question! It is safe to use Cerave Resurfacing Retinol Face serum at night. We recommend to introduce it slowly into your skincare routine first, to see how your skin reacts. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 1 year ago
    Brand expert
  • A: Hello Bobbie, Thank you for your interest in our CeraVe Resurfacing Retinol Face Serum - 1 fl oz ! It is safe to use Cerave Resurfacing Retinol Face serum at night. We recommend to introduce it slowly into your skincare routine first, using every other night for the first 2 weeks to see how your skin responds and then gradually working up to nightly use. When using any Retinol products, we strongly suggest that you use sunscreen during the day. We hope this information has been helpful and that you can use our products with great success!

    submitted byCerave Product Expert - 1 year ago
    Brand expert

Q: how many times can i use this in a day? once a day at night?

submitted by m - 2 years ago
  • A: Hey M, Great question! Retinol skincare products are best to use at night when you rest! Apply this Cerave Resurfacing Retinol Face serum at night after washing your face and follow up with your favorite moisturizer. Don't forget to always apply SPF in the day time to protect your skin. If you are new to using retinol, we recommend you start slowly, using two-three times a week and then gradually work your way up to every night. We hope this information has been helpful and that you will use CeraVe Products with great success!

    submitted byCerave Product Expert - 2 years ago
    Brand expert
  • A: Hey M, Great question! Retinol skincare products are best to use at night when you rest! Apply this Cerave Resurfacing Retinol Face serum at night after washing your face and follow up with your favorite moisturizer. Don't forget to always apply SPF in the day time to protect your skin. For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert

Q: Can this be use during the day? Its says twice a day but not sure if am would be okay?

submitted by Jess - 2 years ago
  • A: Hey Jess, Great question! Retinol products are used best when you rest! We recommend to use the Cerave Resurfacing Retinol Face Serum just at night and always follow up with a SPF in the daytime. If this is your first time using a retinol product, start slow and build your tolerance up! For all your future beauty questions, get real-time answers using the “Chat with a Virtual Beauty Consultant” button, found on every product page.

    submitted byTarget Beauty Consulting - 2 years ago
    Brand expert
  • A: Hey Jess, Great question! Retinol products are used best when you rest! We recommend to use the Cerave Resurfacing Retinol Face Serum just at night and always follow up with a SPF in the daytime. If you have not used Retinol before we recommend using once or twice a week and then gradually building up to every other night. We hope this information has been helpful and that you will try our products soon!

    submitted byCerave Product Expert - 2 years ago
    Brand expert

Q: I have very large pores and over the years used many products that claim to minimize them but never do what makes this product work better then the rest and does it have proven results?

submitted by Inquiry - 3 years ago
  • A: Hi there! Thank you for inquiring about our Resurfacing Retinol Serum. Our formula contains encapsulated retinol to help resurface your skin, plus licorice root extract to help brighten your skin’s appearance. In addition, it's formulated with 3 essential ceramides that work together to lock in skins moisture and help restore your skin’s protective barrier, along with soothing niacinamide. MVE technology encapsulates ceramides to ensure efficient delivery within the skin’s barrier and slow release over time. Supporting your protective skin barrier, long after you’ve finish applying. We hope you give it a try for yourself!

    submitted byCerave Product Expert - 3 years ago
    Brand expert
  • A: Hello! The CeraVe Resurfacing Retinol Serum works thanks to 3 essential ceramides to helps restore the protective skin barrier to reduce the appearance of post-acne marks and pores. We hope this helps!

    submitted byTarget Beauty Consulting - 3 years ago
    Brand expert

Q: hi there. can this be used am and pm? or just pm? thanks!

submitted by Brooke - 3 years ago
  • A: You should not use retinol during the day because it makes your skin more sensitive to the sun.

    submitted byA - 2 years ago
  • A: Hi there! Thank you for your inquiry. We recommend using our Resurfacing Retinol Serum twice a day for best results. We hope this helps!

    submitted byCerave Product Expert - 3 years ago
    Brand expert

Q: Hi there! Is there an expiration date for an "unopened" bottle of this Cerave retinol serum? Thank you!

submitted by freakkid - 10 days ago
  • A: Hello freakkid. Thank you for your enquiry for CeraVe Resurfacing Retinol Face Serum 1 fl oz. Our products are tested for a 3 year shelf life unopened. Once opened we recommend you use the product within one year. Our products that contain SPF will have a designated expiration date. We hope this information has been helpful and that you will use our products with great success!

    submitted byCerave Product Expert - 5 days ago
    Brand expert

Q: Does this help with skin discoloration above the upper lip where hair removal is often done? Also called mustache shadow?

submitted by abuelita2 - 1 month ago
  • A: Hello abuelita2. Thank you for your interest in CeraVe Resurfacing Retinol Face Serum - 1 fl oz. CeraVe Resurfacing Retinol Serum helps smooth your skin's texture by reducing the appearance of post-acne marks, minimizing the look of pores and improving your skin’s surface, however it does not make the claim to help with skin discoloration. We hope this information has been helpful and that you can use our products with great success!

    submitted byCerave Product Expert - 1 month ago
    Brand expert

Q: Does this product have an expiration date? I don’t see one on the box or bottle.

submitted by Inquiry - 4 months ago
  • A: Hello there! CeraVe products, like the Resurfacing Retinol Serum, typically do have an expiration date or a Period After Opening (PAO) symbol. The PAO symbol looks like an open jar with a number followed by the letter "M" (e.g., 12M). This indicates how many months the product is good for after it's been opened. If you can't find either an expiration date or a PAO symbol on the box or bottle, it's best to contact CeraVe customer service directly for clarification. They will be able to provide you with the most accurate information about the product's shelf life. You can usually find their contact information on the CeraVe website. It's important to use products within their recommended timeframe for optimal efficacy and safety.

    submitted byCerave Product Expert - 3 months ago
    Brand expert

Q: Can I use it under my eyes for milia

submitted by Kidmom - 4 months ago
  • A: Hi there! Thanks for your question. Our products have not been tested for that skincare concern. We suggest consulting your dermatologist before starting a new routine.

    submitted byCerave Product Expert - 4 months ago
    Brand expert

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