Q&A(54)
Q: how to turn it off after turning it on
A: Hi there! You can hold the power button down for 3-5 seconds to turn it on and off! Thanks! - plusOne team
submitted byBWB - 1 year agoA: Hi there! You can hold the power button down for 3-5 seconds to turn it on and off. Thanks! - plusOne team
submitted byplusOne - 6 months agoA: Hi there! You can hold the power button down for 3-5 seconds to turn it on and off! Thanks! -plusOne team
submitted byBWB - 1 year agoA: I need a replacement charger
submitted byReplacement charger - 4 months agoA: Hi there! You're welcome to purchase a replacement charging cable directly from our website. Please click on this link: https://myplusone.com/products/magnetic-charging-cable-replacement-2-pack-6717?_
submitted byPlus One Support Team - 1 month ago
Q: can it be used for the p spot on a guy also?
A: Hi there, We recommend this product for vaginal insertion. At this time, we have 2 products for males (working on making more). They are the vibrating ring & personal stroker. plusOne
submitted byBWB - 2 years agoA: Yes it can! My husband loves it!
submitted byJcc - 3 months ago
Q: i’m 15, and want to buy this. will i get checked at self checkout and be told i can buy it?
A: no. I'm 16 and I didn't get checked when I bought it and even if you do you have a mask on so no embarassment
submitted bydanni16 - 4 years agoA: Hi there! You should have no problem checking out! Thanks! -plusOne team
submitted byBWB - 1 year agoA: Just buy it online I really doubt they won’t give you trouble if you try to check out in the store
submitted byJackie - 4 years ago
Q: This is a toy for a female or male? I am a senior female and I want pleasure I am do not have a partner.
A: Hi There! It’s designed to be used by both females and males. You can use it alone or with a partner. 😊 You may visit our website to submit a ticket for immediate assistance at https://beaconwb.com/.
submitted byPlus One Support Team - 6 months agoA: Hi there! This toy is designed for vaginal use, both internally and externally. Thanks! - plusOne team
submitted byplusOne - 6 months ago
Q: Is it in a sealed packaging ensuring that has not been opened previously before?
A: Hi there! Yes, all plusOne boxes are packaged with a safety seal to ensure the box has not been previously opened. Thanks! - plusOne team
submitted byplusOne - 6 months agoA: Hi There! Yes, the package is sealed. 😊 You may visit our website to submit a ticket for immediate assistance at https://beaconwb.com/.
submitted byPlus One Support Team - 6 months ago
Q: what kind of charger is used on this, i broke mine :(
A: Hi there! It’s a magnetic charging cable, and you can purchase it at www.myplusone.com.😊 You may visit our website to submit a ticket for immediate assistance at https://beaconwb.com/.
submitted byPlus One Support Team - 6 months agoA: Hi there, all plusOne items include a magnetic usb charger, please contact info@myplusone.com for further assistance. Thanks! - plusOne team
submitted byplusOne - 6 months ago
Q: Is the smaller tip flexible enough to massage the taint of a man who pleasures himself anally with this vibrator?
A: Hi there! The product is made with flexible and smooth silicone so we would suggest you use it at your discretion.
submitted byBWB - 3 years agoA: it is flexible it starts about 2 inch's from the main part and can bend out to 4inch if you pull on it.
submitted bySorrel - 3 years ago
Q: Will you have to sign for the package at the door when its delivered? I live with my parents and I don't want them to sign for it and open it to see what I bought.
A: No you don’t have to sign for it
submitted byS - 3 years agoA: Hi there! The package does not require signature upon delivery.
submitted byclio customer service - 3 years agoBrand expert
Q: How many tapes should there be on bottom of this dual vibrator?
A: Hi Shan! There should not be any tape on the vibrator as it comes in a taped box/plastic holder.
submitted byPlus One Team - 1 year agoBrand expert
Q: Hello! I’m 16 and this will be my first toy and essentially my first time pleasuring myself. And as silly as this may sound, I’ve never really learned female anatomy. Is this toy used for only external uses or is it also for internal?
A: This item is intended for both internal and external use.
submitted byclio customer service - 4 years agoBrand expert