Q&A(9)
Q: Is the refill compatible with the scotch brite wand?
A: Thanks for your interest! Our ToiletWand Disinfecting Refills are only designed for use with our ToiletWand System. Hope this was helpful! Ashlee from The Clorox Team
submitted byClorox Brand - 17 days agoBrand expert
Q: What happens if one of the disinfecting pads comes off and gets flushed down the toilet that has a septic tank?
A: We noticed your post and are sorry you have to deal with this using our ToiletWand Disinfecting Refills. Please call our team at 800-227-1860, mentioning #241210-000678. We appreciate your business and look forward to assisting you soon. Shannon from The Clorox Team
submitted byClorox Brand - 5 months agoBrand expert
Q: Is the wand included
A: Thanks for your interest in our products, Soledad. Our 10ct ToiletWand Toilet Cleaning Refills don't include a wand. We hope this helps and thanks for the chance to be in touch. Shannon from The Clorox Team
submitted byClorox Brand - 5 months agoBrand expert
Q: Are each pad single use?
A: Great question. Our ToiletWand Disinfecting Wand Head Refill Pack comes preloaded with 4 times the powerful cleaning action of Clorox Cleaner in every disposable cleaning head. They are designed for single use, making it easy to detach and discard the used cleaning head into the trash without needing to touch it. While we hope this helps, if you have any other questions, call us at 800-227-1860 and mention reference number 240809-005810. Thanks for the chance to assist. Shannon from The Clorox Team
submitted byClorox Brand - 9 months agoBrand expert
Q: Are these safe for septic systems?
A: We're happy to help! Our ToiletWand Disinfecting Refills are safe for septic systems when used as directed. If you have additional questions, please call us at 800-227-1860 and mention reference number 240807-000651. Thanks for checking with us! Ashlee from The Clorox Team
submitted byClorox Brand - 9 months agoBrand expert
Q: The description says UNSCENTED; however, it says it kills 99% of germs so are the truly unscented? I have severe asthma so I need them to be.
A: We'd be happy to answer this for you. Our ToiletWand Disinfecting Refills have a citrus, floral, and musk scent to them, and we want to recommend speaking with your physician before use. If you have any additional questions, please reach out to us at 800-227-1860 and mention reference number 231121-000639. We hope this helps. Monique from The Clorox Team
submitted byClorox Brand - 1 year agoBrand expert
Q: Are the scrubbing pads biodegradable?
A: Thank you for asking about our ToiletWand Refills. While the scrubbing heads aren't biodegradable, they contain a biodegradable surfactant. We hope this helps, and if you have additional questions, please call us at 800-227-1860 and mention reference number 220812-000096. Best wishes! Ashlee from The Clorox Team
submitted byClorox Brand - 3 years agoBrand expert
Q: =Are these safe to use with Clorox Automatic Toilet Bowl Cleaner Tablets with Bleach?
A: Thanks for asking, as we're happy to clear this up! We don't recommend using our ToiletWand Refills with the bleach-based Automatic Toilet Bowl Cleaner with Bleach. Meanwhile, you can safely use them with our Toilet Bowl Cleaner for Tough Stains and our Blue Automatic Toilet Bowl Cleaner. We hope this helps and ask that you please feel free to call us at 800-227-1860 and mention reference number 210914-000081. We hope you have a wonderful day. Ashlee from The Clorox Team
submitted byClorox Brand - 4 years agoBrand expert
Q: Did you change the structure and density of these pads or did I just get a defective batch? I bought a new wand and the refills but they are flimsier than the other ones I've used and don't clean as well.
A: Hello there, Katie. Thanks for bringing this to our attention. We don't expect our Clorox ToiletWand Refills to not hold up, as we haven't changed the way they're made. We're sorry to hear these didn't clean as well as usual for you, and we want to make it right. Please give us a ring at 800-227-1860 and reference this number: 210316-000587. Talk to you soon. Jeffery from The Clorox Team
submitted byClorox Brand - 4 years agoBrand expert
Q: What is in the cleaner? Bleach? Ammonia? Acids? Bases /corrosives (like CLR or Lime Away)? My new toilets have the TOTO CEFIONTECT coating which cannot withstand those items above. If the Toilet Wand is not appropriate, then what might be?
A: Thanks for connecting with us about this, Judy. Our Clorox ToiletWand Refills contain a proprietary blend of surfactants (detergent-type ingredients), fragrance, and preservatives. We can let you know that it doesn't contain bleach. If you're unsure of using this for your toilet, we recommend testing a small area before cleaning the whole bowl. We hope this helps. If you have any additional questions, please connect with our team at 800-227-1860 and reference this number: 210129-000277. Have a great day. Jeffery from The Clorox Team
submitted byClorox Brand - 4 years agoBrand expert