Q&A(46)
Q: Does this work on plastic?
A: Great question, Shannon! Our Urine Remover for Stains and Odors Spray works on hard and soft surfaces, including toilets, grout, mattresses, and carpets. We hope this information helps. If you need further assistance, please call our team at 800-227-1860 with the reference number 240808-000631 handy. Thank you for the opportunity to assist you. Shannon from The Clorox Team
submitted byClorox Brand - 9 months agoBrand expert
Q: Is there an effective product to remove urine smell from underwear. Directions in how to use?
A: Tried this on urine soaked underwear. It immediately neutralized the urine smell. Rinse the underwear first, then spray with this product. Continue hand washing with a little detergent or toss in wash
submitted byDonna - 7 months agoA: Thanks for asking, Mathilda, and we're happy to help. Our Clorox Urine Remover may also be used as a pretreatment prior to a normal laundry wash. If you have any additional questions, please don't hesitate to reach out to us at 800-227-1860 using reference number 240328-000317. We look forward to speaking with you. Alexandrea from The Clorox Team
submitted byClorox Brand - 1 year agoBrand expert
Q: Is it safe to use on a mattress?
A: DO NOT USE ON MATTRESS!! I ruined my daughters mattress with this cleaner. She had an accident so I looked online what works well and this was one of the first to come up. I thought I’d try it since it was only a little spot...it made the smell so bad!! It initially had a weird smell but after using it on the mattress, it was horrible!! My daughter cannot even sleep in her bed anymore because she can’t stand the smell. It does work well in the bathroom though. Just stay away from fabric!!!
submitted byCA Mommy - 6 years agoA: Hi there! Yes, our Clorox Urine Remover is safe for use on mattresses. Thanks for reaching out to us. Madison from the Clorox team
submitted byClorox Brand - 7 years agoBrand expert
Q: Does this work on hardwood floors for dog urine? 
A: Great question. While our Urine Remover for Stains and Odors Spray works on hard and soft surfaces, including toilets, grout, mattresses, and carpets, we'd suggest using our Clorox Pet Urine Remover Spray. Thanks for the chance to assist. Shannon from The Clorox Team
submitted byClorox Brand - 2 months agoBrand expert
Q: This has been asked many times how do I remove urine stains from mattress? Spray, cover, blot, scrub?
A: Thanks for the chance to help! When using our Urine Remover, we suggest spraying directly onto the stain until it's completely covered. Then rinse with water or wipe with a clean, damp cloth. We hope this information is useful. Shannon from The Clorox Team
submitted byClorox Brand - 2 months agoBrand expert
Q: Can you use it on a mattress if the urine stain dried ? What would u recommend directions on using it on a dried human urine?
A: Ann, our Clorox Urine Remover, breaks down urine to eliminate odors and remove stains. It's designed for hard-to-clean porous and soft surfaces. Spray directly onto the stain until covered, then rinse with water. Before beginning your wash load, you can also pretreat sheets, pillowcases, towels, and linens. I hope this helps! Shannon from The Clorox Team
submitted byClorox Brand - 3 months agoBrand expert
Q: Does this remove urine stains on porcelain/coated standard urinal?
A: Our Clorox Urine Remover breaks down urine to eliminate odors, and its powerful cleaner removes stains. It's specially formulated for hard-to-clean porous and soft surfaces and will be great for use around urinals. Thanks for the chance to answer your question, Rachael. Shannon from The Clorox Team
submitted byClorox Brand - 4 months agoBrand expert
Q: can i use this on black sweatpants, black clothes in general?
A: Tom, thanks for asking! Our Urine Remover works well on hard and soft surfaces, though we don't recommend using it on clothing. For your black clothes, we recommend our Clorox 2 products, like our Max Performance Stain Remover 4 In 1. You can apply it directly to stains or add it along with your usual detergent. It's also safe for colored clothing. We hope this helps! Ashlee from The Clorox Team
submitted byClorox Brand - 5 months agoBrand expert
Q: does this work on human urine?
A: Thanks for your question about our Urine Remover for Stains and Odors. Yes, it effectively breaks down urine to eliminate odors. We appreciate the opportunity to assist you with your inquiry. Shannon from The Clorox Team
submitted byClorox Brand - 6 months agoBrand expert
Q: After using the spray on a mattress, does it smell like clorox? Am I going to be sleeping that while I sleep?
A: Thanks for the chance to answer your question, Chila. Our Urine Remover doesn't contain bleach, and if used as directed, we're sure you'll be happy with the results. Thanks again. Shannon from The Clorox Team
submitted byClorox Brand - 6 months agoBrand expert