Complicit - by Max H Bazerman

About the Book

"There have been spectacular villains in business that have received a great deal of attention in recent years, such as Elizabeth Holmes, Adam Neumann, and the Sackler family. All of them were supported to varying extents by others who were integral to their rise and fall, what business psychologist Max Bazerman calls "a cast of complicitors." Did those others know the extent they were contributing to unethical behaviour? How responsible were they for such behavior? In Profiles in Complicity, Bazerman explores the role that others play in supporting unethical behavior in workplaces and organizations, through a host of examples such as those above, and offers a guide for readers to examine the roles they themselves may have in enabling wrongdoing and the responsibility we all have to keep harm-doers from destroying our organizations and our society. The book synthesizes scholarship from a range of disciplines, including psychology, philosophy, economics, and sociology, and provides useful approaches to thinking about all levels of complicity. Bazerman starts with a set of chapters exploring various profiles on differnet types of complicity, ranging from those who are knowing, true partners of wrong-doers to those who unknowingly benefit from systemic priviledge, or those who are overly loyal to an organization . Many readers will have witnessed people engaging in behaviors they believed were wrong, behaviors they would never engage in themselves, and then had to discern whether and how to take action. Profiles in Complicity will help readers understand the psychology of complicity, avoid being complicit in wrongdoing, and become better employees, citizens, and human beings in the process. The book will also offer direct guidance for organizations seeking to avoid ethical lapses, beyond simply looking for bad apples"--

Book Synopsis

What all of us can do to fight the pervasive human tendency to enable wrongdoing in the workplace, politics, and beyond

It is easy to condemn obvious wrongdoers such as Elizabeth Holmes, Harvey Weinstein, and the Sackler family. But we rarely think about the many people who supported their unethical or criminal behavior. In each case there was a supporting cast of complicitors: business partners, employees, investors, news organizations, and others. And, whether we're aware of it or not, almost all of us have been complicit in the unethical behavior of others. In Complicit, Harvard Business School professor Max Bazerman confronts our complicity head-on and offers strategies for recognizing and avoiding the psychological and other traps that lead us to ignore, condone, or actively support wrongdoing in our businesses, organizations, communities, politics, and more.

Complicit tells compelling stories of those who enabled the Theranos and WeWork scandals, the opioid crisis, the sexual abuse that led to the #MeToo movement, and the January 6th U.S. Capitol attack. The book describes seven different behavioral profiles that can lead to complicity in wrongdoing, ranging from true partners to those who unknowingly benefit from systemic privilege, including white privilege, and it tells the story of Bazerman's own brushes with complicity. Complicit also offers concrete and detailed solutions, describing how individuals, leaders, and organizations can more effectively prevent complicity.

By challenging the notion that a few bad apples are responsible for society's ills, Complicit implicates us all--and offers a path to creating a more ethical world.

Review Quotes

"Winner of the Silver Medal in Business Ethics, Axiom Business Book Awards"

"Bazerman's catalog of complicity is sobering. His explanations for why it happens are convincing, and toward the book's end he attempts to set out what we can do to counter it."---Julian Baggini, Wall Street Journal

About the Author

Max H. Bazerman is the Jesse Isidor Straus Professor of Business Administration at Harvard Business School. He is the author of many books, including Blind Spots: Why We Fail to Do What's Right and What to Do about It (with Ann E. Tenbrunsel) (Princeton), Decision Leadership (with Don A. Moore), Better, Not Perfect, and The Power of Noticing. He lives in Cambridge, Massachusetts, with his spouse, Marla.