Q&A(52)
Q: Does it have a steam pause feature, or a power button to turn it off even if it is plugged in?
A: Hi, Not a steam pause feature, but you can turn the steam on and off with a button. And, no this particular version does not have a power button.
submitted byConair's Answers Team - 1 year agoBrand expertA: Conair's reply is incorrect, it DOES have a power button. This does also have a steam on/off button as well, where the water stayed heated, but steam will not come out of the top if it's off...similar to a steam pause button. Overall a great steamer, my 3rd different kind and it's a keeper for sure!
submitted bycwinters90 - 8 years ago
Q: Must I use distilled water or is tap water acceptable?
A: Hi there! It's best to use distilled water. Regular tap water contains minerals that can cause buildup inside the steamer, which can reduce its performance over time. I hope that helps!
submitted byAnnonymous - 6 months agoA: We recommend using distilled water.
submitted byConair's Answers Team - 7 months agoBrand expert
Q: Is this good for travel; both domestically and internationally?
A: Hello! This garment steamer will operate in the US and Canada.
submitted byConair's Answers Team - 6 years agoBrand expertA: It will fit nicely in a suitcase, however, this garment steamer is not dual voltage. It is for use in the US.
submitted byLisa V - 6 years ago
Q: Is this a GS38 model?
A: Hello! Yes, this is the GS38.
submitted byConair's Answers Team - 7 years agoBrand expertA: Model number is GS38.
submitted byLisa V - 7 years ago
Q: Is it free -voltage?
A: No it is not free. You have to pay for the voltage that it pulls from your house
submitted byKchaveco - 7 years agoA: Hello! No, voltage is not free.
submitted byConair's Answers Team - 7 years agoBrand expert
Q: Can you set this steamer to different temperatures based on fabric or is it one set temperature?
A: This steamer has 2 settings, Standard and Turbo. The Standard setting, along with the delicate fabric spacer attachment, can be used on delicate fabrics. The Turbo setting can be used for thicker materials like sweaters. You can use the steamer held away from delicate fabrics, or can press directly on less delicate fabrics. It's the best!
submitted byLisa V - 7 years agoA: Hello! This steamer has one temperature setting.
submitted byConair's Answers Team - 8 years agoBrand expert
Q: The ceramic plate part of the steamer around where the steam comes out seems to stay extremely hot for a long time after turning it off (and unplugging it). Is this normal?
A: yes it is
submitted byConair's Answers Team - 16 days agoBrand expert
Q: Is this item TSA Travel approved?
A: yes it is
submitted byConair's Answers Team - 23 days agoBrand expert
Q: Will it work if the unit is used inverted/upside down?
A: Hello - Due to the pump it would need to be used right side up.
submitted byConair's Answers Team - 1 month agoBrand expert
Q: Does this work on deep wrinkles in linen slacks?
A: Hello - Yes it does.
submitted byConair's Answers Team - 1 month agoBrand expert