Q&A(22)
Q: Is it dusty or linty ? Having problems with this
A: It didn't used to be but lately it sure is lindy! Not as soft as it once was, either.
submitted byhoney0319 - 3 months agoA: It's leaves dust or lint EVERYWHERE. I've asked friends if they've had the same experience and everyone says the same thing --- it looks like someone spread white powder or dust all over.
submitted byDee - 1 month ago
Q: how many sheets per roll
A: HI! Our Cottonelle Ultra ComfortCare toilet paper mega rolls have 284 sheets per roll. Thank you!
submitted byCottonelleExpert - 6 years agoBrand expertA: In two places in the details, it says there are 268 sheets per Mega roll.
submitted byTobyK2 - 2 years ago
Q: Is this Septic safe to use?
A: Yes, our toilet paper is tested extensively to ensure it’s safe to flush in septic systems.
submitted byCottonelleExpert - 3 months agoBrand expert
Q: Is Cottonelle Ultra Comfort bleach free? Formaldehyde free? PFAS-free? Thanks
A: When we make our TP, we use a chlorine-free bleaching step to whiten the pulp, but the pulp used is not bleached with elemental chlorine. Please also know that at Kimberly-Clark, we develop our products with great care and have rigorous safety and quality requirements. Our Cottonelle toilet paper is safe, and we do not use PFAS as a component in the production of our toilet paper. Thank you.
submitted byCottonelleExpert - 7 months agoBrand expert
Q: What is the size of each sheet (piece) of this tissue?
A: Hi DJ. Each sheet is 3.82" x 4.0". Hope this helps!
submitted byCottonelleExpert - 1 year agoBrand expert
Q: Septic safe? Does not seem to say it on the packaging.
A: Hi there! All of our tp is safe for good working septic systems. Thanks!
submitted byCottonelleExpert - 1 year agoBrand expert
Q: I'm pleased to learn of Cottonelle's initiative to protect our forests. I do not see, however, the Leaping Bunny on your packaging or in the description. Is your company cruelty-free?
A: Hi there. We do not test our products or ingredients on animals unless required by law, regulation, or a governmental authority or unless no alternative method is available to ensure human safety prior to product use. We are committed to using alternative methods thereby ending the need for animal testing. We continue our investment and collaboration with independent research programs seeking to improve current non-animal assessments and the discovery of new alternative methods. Thank you!
submitted byCottonelleExpert - 1 year agoBrand expert
Q: Do the 30 Mega roll packs have smaller wrapped packs within, so it can be easier to store in a pantry, still protected? (For instance, you put 1 pack in your bathroom because there's only room for 1 pack
A: Hi Valerie ann. Our rolls are not individually wrapped. Thanks for asking!
submitted byCottonelleExpert - 2 years agoBrand expert
Q: How many sqare feet is each option to comparison shop?
A: Hi there. 1 super mega roll is about 43 sq ft and 1 mega roll is about 28.5 sq ft. Hope this helps!
submitted byCottonelleExpert - 2 years agoBrand expert
Q: Are there any ingredients beyond what makes the toilet paper? they aren't coated or bound with anything that could make a highly allergic/reactive person react, are they?
A: Hi JunieDear. All of the ingredients in our toilet paper are tested extensively to ensure they're safe. Feel free to visit our website for more information about our ingredients. Thank you!
submitted byCottonelleExpert - 2 years agoBrand expert