Q&A(2)
Q: How do I get it to sing more than "finally we're back to who we are meant to be"?? The advertisement video sings so much more than that. Very disappointed
submitted by ARC - 4 months ago
A: Stick a paper clip in the hole in her back. Ours was stuck in demo mode and something clicked when we did that
submitted byMegan - 4 months agoA: Sorry for any disappointment this has caused. For assistance, please contact our Consumer Services team. They can be reached by phone at 1-800-524-8697 and are available Monday - Friday, between 9a.m. – 6p.m. EST.
submitted byMattel Consumer Services - 4 months agoBrand expert
Q: Are the clothes removable so you can change her to other clothes?
submitted by JG - 5 months ago
A: The outfit is removable but standard doll clothes may not fit this doll.
submitted byMattel Consumer Services - 5 months agoBrand expert