Q&A(7)
Q: How thick is this insole
A: Hello! Thank you for your question. The insole is .3". /Dr.Scholl's Brand Team/
submitted byEG Product Expert - 5 months agoBrand expert
Q: Are these reusable to stick onto other pairs of shoes?
A: Hello! Yes, these are resuable for other shoes. -Dr. Scholl's Team
submitted byEG Product Expert - 10 months agoBrand expert
Q: i need 3/8 inch heel lift? how would this work?
A: We designed Dr. Scholl’s® Comfort Heel Cushions especially for people who experience discomfort in their heels and want extra cushioning. They provide all day cushioning and shock absorption to relieve heel discomfort with a slim and tapered design to fit easily in all shoes. We cannot offer recommendations for use in any way other than what is specifically listed on the package directions. It is best to consult with your medical care professional to see if these would meet your needs.
submitted byEG Product Expert - 4 years agoBrand expert
Q: Hi, I have discomfort in my right heel only, do I need to wear it only in the right heel or do you recommend wearing it in both heels for balance ?
A: Thank you for reaching out regarding Dr. Scholl's Massaging Gel Advanced Heel Cushions. It is always important that the pair of cushions or insoles be worn on both feet to ensure no disruption to your gait and balance. Be aware that heel pain can also be a sign of Plantar fasciitis. If you are experiencing sharp pain with your first steps in the morning, that is actually the hallmark of Plantar fasciitis pain. While the heel cushions might help, Plantar fasciitis requires that arch support be provided.
submitted byEG Product Expert - 4 years agoBrand expert
Q: Can these be glued and used on sandals ?
A: Thanks for contacting us! We would not recommend gluing the product to a shoe of any kind. Our insoles are meant to be used temporarily until it is time to replace them, typically within about 3 – 6 months depending on wear.
submitted byEG Product Expert - 4 years agoBrand expert
Q: Can these be trimmed for smaller shoes?
A: Our heel cushions are designed for use in most women's shoes. They have not been designed to be trimmed. If you would like a more narrow product which can provide heel cushioning in women's shoes, please try Stylish Step Clear Cushioning for Flats or Stylish Step Extended Comfort for Flats. Both insoles have a 3/4 foot length design to fit in most shoes without crowding toes.
submitted byEG Product Expert - 5 years agoBrand expert
Q: How thick are these, as in how tall are they? How much lift to they provide?
A: Our heel cushions are 0.3" high. The raised profile helps reduce pressure on your heels. While use of the heel cushions will increase your apparent height, please note that they are not intended for use as heel lifts.
submitted byEG Product Expert - 5 years agoBrand expert