Duraflame 5010 3D Infrared Freestanding Stove

Quit working after 6 months and about 2 dozen uses (if that). E3 code even though nothing blocking the vents and unit is spotless. Heater won’t engage. Now it’s just a pretty picture of moving flames.

I only had this a month and a half and now it doesn’t work. I was really sad because it’s so pretty. I’m not sure what to do. I will be calling twin star for help.

This worked well for a little while. But then like so many other reporting on so many other websites, this thing push the button it flickered and then never came back again. Will not work from the remote or from the unit itself. There's clearly a defect in these models and they're still selling them to people like us. They profit and then don't stand behind them. Shame on you I would not recommend this to anybody! Save your money.

This is my 2nd heater purchase (June 2024). Set it up and turned on. Seemed good, I didn’t check the remote working though. This remote turns it on but nothing else. Contacting CSR to see what they can do.

Doesn't heat we) and now after 1 year it no longer work s. What junk,

It was fast to be delivered 3-4 days. Packaging was well done. The heater warms up my room very well and the remote it comes with makes it so easy to switch on and off.

This space heater is excellent!! Attractive, superior performance right out of the box. Excellent service & fast delivery. Highly recommend!!!

Looks like a lovely piece of furniture and the artificial flames give a warm cozy atmosphere to the room. The unit is functional as the warmth is constant and dependable. A good value.

I bought this for my basement office in 2021. It heated like a charm and is still working in my new house. I don’t know how those negative reviewers can carry on. This is a truly great buy!! A friend of mine loved mine and got one for her house in 2022 and uses it every day. A lovely little heater!!

Just went to turn it on and it flickered a little and nothing. chat says agents not available. Unit is less than a year old!!

We’ve had this for two weeks and use it in a 4 season sunroom that tends to be cool in the winter. It puts out a nice amount of heat, but you don’t feel the heat as much if you are sitting off to the side of it.

It’s adorable, but, I feel minimal heat. My small ceramic heater for 25% of the cost does a better job. I picked this because it said it was for larger rooms. It didn’t do anything in the large room so I moved to a small office space and it’s still not great. Very disappointed.l

We got a red one, darling, love it! exceptional value! love to stand in front of after a shower.

Bought this heater last winter & we're still loving it. It actually takes the chill out of our house. Our house is a little over 1,400 sq ft, with the kitchen, dining, & living areas being open to each other, then there are 2 bedrooms & a bathroom off of a hall, 2nd bath in master bedroom stays cold, (but is also on the northern corner of our house. We live west of Houston, TX, so our winters aren't usually as cold as they are up north, but we pretty much used our gas central heat to take the night time chill out first thing in the mornings, & then this little heater did a great job of keeping it out; the central heat would run a few cycles on really cold days ... mostly from chill creeping into the outlying rooms ... but we were thrilled with it's performance. It didn't raise our electric bill very much, & it took a good bite out of our propane bill for the winter months. Looks nice enough that we left it in it spot & didn't pack it away in storage for the summer. We were so happy with it that we bought one for a friend who is on a very tight budget & lives in a house that is not really insulated; she loves it & still thanks us with every cold front that moves through. We are looking to buy another one to use in a room we have set up in our garage that my husband does therapy in.

Easy to assemble. Looks amazing, heats our enclosed porch efficiently, quiet. Flames look as close to real as possible.

We have had this fireplace for over a year. Nice even heat in 900+ sf.

Love this adorable gem, got it in navy

Wow, unexpected. Quickly heats our bedroom. The heat radiates completely around the room. Amazingly good.

Love it! Great for smaller spaces. Looks nice. It is a small space heater and has some heating power behind it!

Has dents on heater in several places. Purchased back in the summer and therefore hadn’t opened box until today. And to my surprise there were seve three noticeable dents. Otherwise it heats well. Relatively quiet fan and beautiful faux display of flames.