Q&A(83)
Q: Just purchased today. It was in two sealed boxes. There was no CREVICE TOOL! There was a picture of one included in the instructions. Am I missing something??
A: doesn't come with one. read review
submitted byCee - 2 years agoA: got mine also today. no crevice tool
submitted byOnline order - 2 years agoA: I just purchased mine today and there was no crevice tool as well.
submitted byHollieT - 2 years agoA: I got mine today and there was no crevice tool even though it's pictured in the manual.
submitted byJen - 2 years agoA: I also had no crevice tool, but I called support and they are sending one.
submitted byLcatlover - 2 years agoA: Same, no crevice tool. Pretty frustrating!
submitted byK - 2 years agoA: Same, just got mine and there's no crevice tool
submitted byAE - 2 years agoA: I just got mine today too and don't have the crevice tool. I dont know if this model comes with it or not.
submitted byErin - 2 years agoA: I just received mine today and no crevis tool inside the box. This is a $5-10 tool so why not included even its a basic version.
submitted byKC - 2 years agoA: Ditto--the instructions do show the crevice tool, so doesn't seem right that it is not included
submitted byTeresa - 2 years agoA: I got mine today and also no crevice tool
submitted byTC - 2 years agoA: Same issue, checked with Target help desk over chat and they suggested to return
submitted byKaustav - 2 years agoA: Stop looking. I spent a day looking for the crevice tool thinking I'd misplaced it after unpacking. Checked the listing online and there's NO crevice tool included with this model!
submitted bykiwi gal - 2 years agoA: I also did not receive a crevice tool in the box. When I chatted with the Dyson rep online, he said that the getting started guide has not been updated and the crevice/brush is now an all in 1 design
submitted byMC - 2 years agoA: I received mine this week, and also had no crevice tool in the box.
submitted byM - 2 years agoA: No crevice tool in my either. They used to be included, a bit shocking that a $300-$400 vacuum can't include a standard attachment, I may actually return for this very reason.
submitted byJogo - 2 years agoA: I also thought there should be a crevice tool because it is listed in the instructions. Something for Dyson to change.
submitted bylauren - 1 year agoA: I got mine yesterday and also no crevice tool. I read other Q&A and compared with other Dyson V8 models. This is like the basic version so it only has the regular clearhead and the combination tool.
submitted byYL - 2 years agoA: i got mine 3 days ago and this tool was also missing in mine box
submitted byAsh - 2 years agoA: Got mine also and no more crevice tool
submitted byRee - 9 months agoA: I purhased mine today and surprisingly found that there was no crevice tool in the box but the picture of the instruction showed one. Dyson should include all tools with this price tag!
submitted byAntoine L - 2 years agoA: I just purchased mine today and there was no cervice tool as well.
submitted byJuette - 2 years agoA: If you read in the Highlights it states one is NOT included.
submitted byp562001 - 3 months agoA: The product highlights section clearly states the crevice tool is not included.
submitted byaph - 4 months agoA: Yup. Believe the reviews. The battery lasts you about 3 uses depending on the size of your home. It takes me approximately five minutes to vacuum my whole house and regardless if I charge it all night it dies on you.
submitted byPoor function - 10 months agoA: I confirmed with the Dyson company that this model, the V8 Origin does not come with a crevice tool.
submitted byKara - 2 years agoA: Hello, this is Summer with Dyson. For the Dyson V8 Origin Cordless vacuum, the crevice tool is not included. You are welcome to purchase the part directly from the Dyson Official Website. Best wishes, Summer Dyson Customer Support
submitted byDysonProductExpert - 2 years agoBrand expertA: I opened up the box and there was no crevice tool
submitted byNjrigs - 2 years ago
Q: How long does it take to charge the Dyson red stick vacuum (target exclusive)? 6 hours? 5 hours?
A: Hello, thank you for your inquiry regarding the Dyson V8 Origin Cordless Stick Vacuum, specifically the Target exclusive red model. We appreciate your interest in our product. To address your question, the Dyson V8 Origin typically takes approximately 5 hours to fully charge. This ensures that you have optimal battery performance for your cleaning needs. If you need further assistance or have any additional questions, please feel free to reach us at askdysonUS@dyson.com We would be delighted to assist you further. Warm regards, Dyson Customer Support
submitted byDyson Team - 2 months agoBrand expertA: Hello, thank you for contacting us. We would like to inform you that the Dyson V8 Origin Cordless Stick Vacuum typically takes around 5 hours to fully charge. This allows for up to 40 minutes of run time on a full charge. If you feel like your machine or product is malfunctioning, please get in touch with us at askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support.
submitted byDyson Team - 2 months agoBrand expert
Q: is battery replaceable?
A: Hi, thank you for your question regarding the Dyson V8 Origin. Please be informed that the battery in the Dyson V8 Origin is replaceable. If you need to replace the battery, you can purchase a replacement directly from Dyson or authorized retailers. Replacing the battery is straightforward and can help extend the life of your vacuum. If you need further assistance, please feel free to email us at askdysonUS@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support
submitted byDyson Team - 4 months agoBrand expert
Q: How long is the battery under warranty?
A: Hello Nick, thank you for sharing your concern with us. You have inquired about the warranty on the battery. We would like to inform you that the battery for this model is covered under warranty for two years from the date of purchase. If you have any other queries, please feel free to email us at askdysonus@dyson.com. We would be delighted to assist you further. Warm regards, Dyson Customer Support
submitted byDyson Team - 7 months agoBrand expert
Q: Noticed in a review that customer said you must push a button the entire time you are vacuuming. Is this correct?
A: With this model that is correct.
submitted byDysonProductExpert - 2 years agoBrand expertA: There are adaptors you can buy - Amazon has them - that you can use to control the trigger button so that you don't need to hold it down. Should run around $10.
submitted byTxt Shopper - 1 year ago
Q: How many amperes / voltage has?
A: Hello Carla, this is Kelly with Dyson. The V8 Origin is a battery operated machine, and the charger is intended for 110/120V outlets. Best wishes, Kelly Dyson Customer Support
submitted byDysonProductExpert - 2 years agoBrand expert
Q: Is there away to make the power button remain on steadily, rather than holding the power button for continued use.
A: Hello, thank you for reaching out to us, we would like to inform you that the yes the Dyson V8 Origin Cordless Stick Vacuum is designed with a trigger-style power button, meaning it requires continuous holding during use. This design helps conserve battery life by ensuring the vacuum only runs when actively needed. Unfortunately, Dyson does not offer an official way to keep the power button engaged without holding it. Some users have explored third-party solutions, but modifying the vacuum could void its warranty. Would you like recommendations on optimizing battery life or usage techniques. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
submitted byDyson Team - 14 days agoBrand expert
Q: Does it have a light?
A: Hello, thank you for reaching out to us, we would like to inform you that Dyson V8 Origin Cordless Stick Vacuum does not come with built-in LED lights on its cleaner head. However, some Dyson models, like the Dyson V15 Detect, feature laser illumination to highlight dust and debris. If you're looking for better visibility while vacuuming, you might consider third-party attachments with LED lighting or a Dyson model that includes this feature.. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support.
submitted byDyson Team - 14 days agoBrand expert
Q: Does the roller attachment spin when vacuum is on?
A: Hello, thank you for your inquiry regarding the Dyson V8 Origin Cordless Stick Vacuum. Yes, the roller attachment (brush bar) on the Dyson V8 Origin Cordless Stick Vacuum does spin when the vacuum is turned on. This feature helps to effectively lift dirt and debris from your floors and carpets. If you encounter any issues with the roller not spinning, it may be due to blockages or maintenance needs. If you have any further feedback or need assistance with the product, please email us at askdysonUS@dyson.com We would be delighted to assist you further.
submitted byDyson Team - 1 month agoBrand expert
Q: am i able to pick up food? my kids make a lot of mess while eating and i was wondering if this is okay to pick up with food mess?
A: Hi, thank you for your interest in the Dyson V8 Origin Cordless Stick Vacuum. We understand the challenges of cleaning up after kids, especially when it comes to food messes. The Dyson V8 is designed to handle a variety of messes, including small food particles. It comes with powerful suction and a range of attachments that can help you clean both carpets and hard floors effectively. However, for larger food items or wet messes, we recommend picking them up manually first to avoid clogging the vacuum. If you have any questions or need further assistance, please email us at askdysonUS@dyson.com We would be delighted to assist you further.
submitted byDyson Team - 2 months agoBrand expert